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Jenny Archer

Jul 15, 2014 @ 05:42 AM

English only!

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Also, please put your name, or a screen name, and your email above so that we can contact you if needed.
If you don't want your report to be made public, check that box, too.

Can you provide detailed steps on how to reproduce the problem?

What should happen when you do the above steps

What actually happened?

Do you have any other comments? If you can, can you please attach a screenshot of the bug?

--- The questions below are optional but VERY helpful. ---

If unchecking all filter lists fixes the problem, which one filterlist must you check to cause the problem again after another restart?

Technical Chrome users: Go to chrome://extensions ->Developer Mode -> Inspect views: background page -> Console. Paste the contents here:

====== Do not touch below this line ======

==== Filter Lists ====
adblock_custom
easylist

==== Settings ====
{debug_logging":false,"youtube_channel_whitelist":false,"show_google_search_text_ads":false,"whitelist_hulu_ads":false,"show_context_menu_items":true,"show_advanced_options":true,"display_stats":true,"show_block_counts_help_link

==== Other info: ====
AdBlock version number: 2.7.7
Total pings: 14
UserAgent: Mozilla/5.0 (X11 Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36

1. 1 Posted by Jenny Archer on Jul 15, 2014 @ 05:47 AM

   

   Hi I am not sure whether ad block is causing this but when people send me a file I am not always getting it on my email. I tried disengaging ad block for the email site and asked not to block but when I go back into my email site it is still in right hand corner does that mean that it is still working.
   Regards Jenny Archer

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2. 2 Posted by Jenny Archer on Jul 15, 2014 @ 06:01 AM

   

   I have now managed to take ad blocker off email thanks, don't know whether this will make a difference.

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3. 3 Posted by Kieran on Jul 17, 2014 @ 05:22 PM

   

   AdBlock will likely not block access to attachments or links. At any rate,
   let us know if it worked, and if you want to de-whitelist the website, you
   can click the AdBlock button -> Enable AdBlock on this page.

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4. 4 Posted by Jenny Archer on Jul 18, 2014 @ 05:28 AM

   

   Hi,Thanks for reply. I don't think it was ad blocker I have since learned it is more likely to be hotmail apparently if they don't want you to have attachment they block it. So I am going to change email addressRegard Jenny

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5. 5 Posted by Kieran on Jul 18, 2014 @ 04:57 PM

   

   Great to hear it's fixed!

   Don't hesitate to contact us again if you have any more questions or
   problems!

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