I keep getting pop-ups and pop-unders since this software was installed

David Saxby's Avatar

David Saxby

15 Aug, 2014 01:52 PM

Here is the URLS for some of the ads I keep getting when I open any internet browser Safari, Firefox or Google. I have removed the cookies and they keep coming back. I have tried blocking them with your software. That does't work either. I had a Mac technician scrub the computer and reload the OS and now the same crap is back again. What do I do to get rid of this?

http://mackeeperapp.zeobit.com/landings/17/index.php?affid=zzb_196....

http://www.idownloadplay.com/signup?sf=movies_a&utm_expid=72006...

http://cdn.anyoption.com/Google_AO_Money_SecretVideo/Google_AO_Mone...

http://cdn.anyoption.com/AO_MasterIn8Min/AO_MasterIn8Min_en.shtml?c...

http://www.idownloadplay.com/signup?ad_domain=ads.ad-center.com&amp...
English only!

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--- The questions below are optional but VERY helpful. ---

If unchecking all filter lists fixes the problem, which one filter list must you check to cause the problem again after another restart?

Technical Chrome users: Go to chrome://extensions -> Developer Mode -> Inspect views: background page -> Console. Paste the contents here:

====== Do not touch below this line ======

==== Filter Lists ====
adblock_custom
easylist
malware
annoyances

==== Custom Filters ====
zeobit.com
http://mackeeperapp.zeobit.com/

==== Settings ====
debug_logging: false
youtube_channel_whitelist: false
show_google_search_text_ads: false
whitelist_hulu_ads: false
show_context_menu_items: false
show_advanced_options: false
display_stats: true
show_block_counts_help_link: true

==== Other info: ====
AdBlock version number: 2.7.10
Total pings: 8
UserAgent: Mozilla/5.0 (Macintosh Intel Mac OS X 10_9_4) AppleWebKit/537.78.2 (KHTML, like Gecko) Version/7.0.6 Safari/537.78.2

  1. Support Staff 1 Posted by Neelfyn on 15 Aug, 2014 02:20 PM

    Neelfyn's Avatar

    Hi David,

    Looks like the ads you're seeing are caused by malware. AdBlock can only block ads that were on webpages in the first place.

    Try running an antivirus/antimalware scan, and remove any browser extensions that you don't remember installing!

  2. 2 Posted by Donald on 15 Aug, 2014 03:58 PM

    Donald's Avatar

    Hello,

    I keep having the same problem, I already ran an antivirus, removed extensions and nothing happened.What else can I do?

    Thanks,

  3. 3 Posted by Varalika on 20 Aug, 2014 03:22 PM

    Varalika's Avatar
  4. 4 Posted by Varalika on 20 Aug, 2014 03:24 PM

    Varalika's Avatar
  5. Support Staff 5 Posted by Neelfyn on 20 Aug, 2014 04:37 PM

    Neelfyn's Avatar

    Hi Donald and Varalika,

    Try following these instructions and let us know how that goes!

  6. 6 Posted by Michael on 21 Aug, 2014 11:16 PM

    Michael's Avatar

    Hi Neelfyn
    Like Donald and Varalika, I had issues wih these two little critters
    http://mackeeperapp.zeobit.com/landings/17/index.php?affid=zzb_196....

    http://www.idownloadplay.com/signup?sf=movies_a&utm_expid=72006...
    Your TSN Adware Removal Tool worked like a treat.
    One installation, one restart and my Mac was up and running again.
    My system is OSX 10.9.4 and Chrome Version 36.0.1985.143
    Many thanks
    Michael

  7. Support Staff 7 Posted by Neelfyn on 22 Aug, 2014 01:13 PM

    Neelfyn's Avatar

    We are glad to read that your issue is solved.
    Please don't hesitate to contact us again if you have any more questions/problems.

  8. Neelfyn closed this discussion on 22 Aug, 2014 01:13 PM.

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