This is AdBlock's old support site. It is available for archival purposes only. To create a new discussion, or to visit the up-to-date knowledge base, please visit help.getadblock.com

Catblock not working

Chris Privitere's Avatar

Chris Privitere

27 Sep, 2013 02:11 PM

Just received catblock as part of the backer campaign, but it's not working at all in chrome. Tried having regular adblock enabled and disabled, and restarted chrome as well, but no go. Any advice?

  1. 1 Posted by Kieran on 27 Sep, 2013 06:23 PM

    Kieran's Avatar

    On 27/09/2013, Chris Privitere
    <[email blocked]>
    wrote:

  2. 2 Posted by Chris Privitere on 27 Sep, 2013 08:11 PM

    Chris Privitere's Avatar

    So I've gotten one ad at the top of youtube to actually be replaced.
    Other ads that I know adblock removes are not being touched by catblock.

  3. Support Staff 3 Posted by AdBlock on 27 Sep, 2013 09:42 PM

    AdBlock's Avatar

    Not every ad that AdBlock blocks can be replaced with a cat. If you visit
    nytimes.com you should see several cats, and if so, CatBlock is working.
     Hope this helps!

  4. 4 Posted by Chris Privitere on 28 Sep, 2013 07:16 PM

    Chris Privitere's Avatar

    Nope, doesn't work at all on nytimes.com. The twitter support guy thinks
    it's cause the version of catblock sent out to backers was only 2.5.33
    instead of 2.6.8. Maybe it needs to be resent out to everyone?

    --Chris

  5. Support Staff 5 Posted by AdBlock on 28 Sep, 2013 09:30 PM

    AdBlock's Avatar

    Chris,

    Hmm... nope, the latest version of CatBlock is in fact 2.5.33, and it is
    currently working for me alongside AdBlock version 2.6.8. As we're kind of
    slammed at the moment, I think the best I can do is offer you a refund of
    your contribution, if you contributed primarily so that you would get
    CatBlock :) Would you like us to send you a refund? Sorry I can't offer
    to do in-depth debugging for you!

    Michael

  6. 6 Posted by Chris Privitere on 28 Sep, 2013 10:46 PM

    Chris Privitere's Avatar

    Nah, I'd rather just know you'll fix it eventually. Can you clear up whether it AND adblock should be installed at the same time or not? I've been unable to get clear directions from the support staff thus far.

  7. Support Staff 7 Posted by AdBlock on 29 Sep, 2013 01:58 AM

    AdBlock's Avatar

    In Chrome, CatBlock and AdBlock should be installed side-by-side. In
    Safari, CatBlock should be installed alone.

Discussions are closed to public comments.
If you need help with AdBlock please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac