This is AdBlock's old support site. It is available for archival purposes only. To create a new discussion, or to visit the up-to-date knowledge base, please visit help.getadblock.com

moving thing

daniel garcia's Avatar

daniel garcia

Sep 24, 2014 @ 04:29 PM

Sólo en inglés!

Please answer the following questions so that we can process your bug report, otherwise, we may have to ignore it.
Also, please put your name, or a screen name, and your email above so that we can contact you if needed.
If you don't want your report to be made public, check that box, too.

Can you provide detailed steps on how to reproduce the problem?

What should happen when you do the above steps

What actually happened?
i install it correctly but adblock don't eliminate adds, it only make them transparent and second by second multiply and puch all when i saw a video on youtube, like the description and the similar videos

Do you have any other comments? If you can, can you please attach a screenshot of the bug?

--- The questions below are optional but VERY helpful. ---

If unchecking all filter lists fixes the problem, which one filter list must you check to cause the problem again after another restart?

Technical Chrome users: Go to chrome://extensions -> Developer Mode -> Inspect views: background page -> Console. Paste the contents here:

====== Do not touch below this line ======

==== Filter Lists ====
adblock_custom
easylist
easylist_plus_spanish

==== Custom Filters ====

==== Settings ====
debug_logging: false
youtube_channel_whitelist: false
show_google_search_text_ads: false
whitelist_hulu_ads: false
show_context_menu_items: true
show_advanced_options: false
display_stats: true
show_block_counts_help_link: true

==== Other info: ====
AdBlock version number: 2.7.13
Total pings: 1
UserAgent: Mozilla/5.0 (Macintosh Intel Mac OS X 10_9_3) AppleWebKit/537.75.14 (KHTML, like Gecko) Version/7.0.3 Safari/537.75.14

  1. Support Staff 1 Posted by Neelfyn on Sep 24, 2014 @ 08:41 PM

    Neelfyn's Avatar

    Hi Daniel,

    This issue is caused by malware on your computer.

    Try following the instructions on The Safe Mac's Adware Removal Guide, running an antivirus/antimalware scan, and removing any browser extensions you don't remember installing!

Discussions are closed to public comments.
If you need help with AdBlock please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac