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Hulu Issues

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Jeff

15 Oct, 2013 05:55 AM

Hi,

Since I have installed Chrome AdBlock hulu now shows black instead of ads. I have tried everything to remove these back boxes from covering the ads, pausing Adblock, putting hulu in in the filter and uninstalling the adblock extension. I am runng a Chromebook.

How can I remove the black boxes from covering the hulu ads.

Thank you!

1. 1 Posted by Kieran on 15 Oct, 2013 03:20 PM

   

   Have you tried unblocking the ads?

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2. 2 Posted by Jeff Renda on 15 Oct, 2013 11:43 PM

   

   I think so. How do you unblock the ads?

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3. 3 Posted by Kieran on 16 Oct, 2013 07:17 AM

   

   Click AdBlock Button > Don't run on pages on this domain.

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4. 4 Posted by Tomáš on 16 Oct, 2013 09:05 PM

   

   You could try check last "advanced option" on Options page -> General and then the option with Hulu.com

   Then reload Hulu and it should be fixed.
   Hope this will help.

   Tomáš

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5. 5 Posted by Jeff Renda on 17 Oct, 2013 05:49 PM

   

   I will try both of these suggestions and let you know how it gose.

   Thanks.

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6. 6 Posted by Jeff Renda on 25 Oct, 2013 08:34 AM

   

   Unfortunately neither of the last 2 suggestions worked. I am still seeing
   black boxes instead of ads. Any more suggestions?

   Thanks,

   Jeff

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7. 7 Posted by Jérémy on 28 Oct, 2013 07:38 PM

   

   Hello Jeff,

   Did you already try to reinstall AdBlock?

   Kind Regards,
   Jérémy Keusters

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8. 8 Posted by Jeff Renda on 04 Nov, 2013 11:48 PM

   

   Hi,

   Yes I have tried removing and reinstalling AdBlock, no success. Even with
   AdBlock uninstalled the black ads are still there on hulu.

   Thanks,

   Jeff

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9. Support Staff 9 Posted by Gabriel on 07 Nov, 2013 01:30 AM

   

   Hi Jeff,

   We don't have an instance of Chrome OS to test on, unfortunately. But did you follow these steps when you uninstalled?:
   https://support.google.com/chromebook/answer/2589434?hl=en

   I'm assuming you did, but just in case you actually disabled AdBlock, rather than uninstalling, I wanted to check.

   Try uninstalling AdBlock, rebooting, and checking out Hulu. Does the problem persist?

   I realize you mentioned the trouble started after installing AdBlock, but if the problem is persisting after you uninstall and reboot, it seems very unlikely that AdBlock is the problem. Did you install any other extensions, including any that might SEEM like they wouldn't have anything to do with Hulu?

   At this point, I might try disabling/uninstalling every extension you've got (sorry), rebooting, and loading Hulu again. Sometimes they can conflict with each other.

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10. 10 Posted by moonwalkingkill... on 07 Nov, 2013 06:59 PM

    

    click on the red hand and click DONT BLOCK ADS ON THIS DOMAINS

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11. 11 Posted by Jeff Renda on 08 Nov, 2013 08:03 PM

    

    Yes, I uninstalled the extension properly and I have tried DON'T BLOCK ADS
    ON THIS DOMAINS. None of it worked :-(

    I think my only choice at this point is to reset Chome back to the factory
    defaults.

    Thanks everyone for trying.

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12. 12 Posted by Kieran on 09 Nov, 2013 10:37 AM

    

    If you are turning AdBlock off on the Hulu website, then it's probably not
    AdBlock blocking it. What other extensions are installed at
    chrome://extensions?

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13. Gabriel closed this discussion on 04 Dec, 2013 08:31 PM.