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Zotero

Renske's Avatar

Renske

Nov 03, 2014 @ 11:38 AM

Since today, adblock is blocking the zotero add on when I try to add a reference to my library.

Can you provide detailed steps on how to reproduce the problem?

  1. have the zotero plug in in chrome
  2. go to a website of a journal article
  3. click the zotero icon in the address bar that should add the references to the article you're viewing to your account (small temporrary pop up should appear) - watch how nothing happens ;-)

What should happen when you do the above steps
a minor pop up saying the reference has been added

What actually happened?
nothing, and the counter for blocked ads goes up

Do you have any other comments? If you can, can you please attach a screenshot of the bug?
can't attach a screenshot because nothing happens. This is new, last week it worked fine.

--- The questions below are optional but VERY helpful. ---

If unchecking all filter lists fixes the problem, which one filterlist must you check to cause the problem again after another restart?

Technical Chrome users: Go to chrome://extensions ->Developer Mode -> Inspect views: background page -> Console. Paste the contents here:

====== Do not touch below this line ======  
  
==== Filter Lists ====  
adblock_custom  
easylist  
  
==== Settings ====  
debug_logging: false
youtube_channel_whitelist: false
show_google_search_text_ads: false
whitelist_hulu_ads: false
show_context_menu_items: true
show_advanced_options: false
display_stats: true
show_block_counts_help_link: true
dropbox_sync: false
show_survey: true
  
==== Other info: ====  
AdBlock version number: 2.13 Stable  
Total pings: 7  
UserAgent: Mozilla/5.0 (Windows NT 6.1 WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.120 Safari/537.36

  1. 1 Posted by Renske on Nov 03, 2014 @ 01:23 PM

    Renske's Avatar

    Ok, so this problem does not occur on every site i try in on, it occurred first here: http://www.jneurosci.org/content/31/37/13039.full.pdf+html

  2. Support Staff 2 Posted by Neelfyn on Nov 05, 2014 @ 06:12 PM

    Neelfyn's Avatar

    Hi Renske,

    1. Go to AdBlock button -> Options -> FILTER LISTS. Does clicking "update now" fix the problem?
    2. Uncheck all filter lists on the same page and reload the page with the problem. Does the problem disappear?
      • If unchecking all filter lists fixes the problem, which one filter list must you check to cause the problem again after another reload? (make sure to wait for it to fetch the filter first)

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