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An ad can be blocked but returns when the site is open next time

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Greg

13 Nov, 2014 07:55 AM

Hi,

I try to block the ad 'Max Ma on flickr' on yahoo mail, in Torch (I've experienced the same in other Chrome variants too).
Then, I find on AdBlock

I choose 'Block' then it disappears indeed. Then I also get this:
The filter, which can be changed on the Options page:
DIV[id="yui_3_16_0_1_1415864128666_1197"][class="attribution-bar themes-opened boss-hide"]

Next time I open yahoo mail (or just reload), Max Ma on flickr is there again.I tried to add this filter but couldn't block the ad permanently.
How to do it?
Thanks a lot.

1. 1 Posted by George on 13 Nov, 2014 08:27 AM

   

   Hi,
   Thanks for your reply. The quote of AdBlock's first massage didn't get through. It should read:Then, I find on AdBlock
   <DIVid="yui_3_16_0_1_1415864128666_1197"class="attribution-bar themes-opened boss-hide" >
   Thanks, I'm looking for your solution.Greg
    

        On Thursday, November 13, 2014 2:56 PM, AdBlock <[email blocked]> wrote:
      

      
   | Hello Greg! Thanks for creating the discussion at AdBlock called An ad can be blocked but returns when the site is open next time. We do not currently offer live chat support, but our support team is here to help seven days a week, and we make every effort to reply as quickly as possible. While you are waiting, you might review these resources for helpful information:
      - No ads are being blocked
      - Report an Ad to us!
      - How do I block an Ad?
    We'll send an email to you at [email blocked] when we update your support request. Make sure to reply using that same email address. Alternatively, you can keep track of this conversation online. Even though this is an automated email, you can reply to it if you missed something off of your original discussion text. Do so at the top of the email, not the bottom. The AdBlock Support Team |

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2. Support Staff 2 Posted by Neelfyn on 24 Dec, 2014 11:36 PM

   

   Hi all,

   Apologies for the super late reply! We're mostly volunteers or part-timers here at AdBlock support, and it just so happened that most of us were unavailable for the past few weeks.

   In the meantime, our developers have squashed a bunch of bugs and released a couple of updates. Please make sure that AdBlock is up-to-date (the current version is 2.15), and that you've installed all the latest updates for your browser.

   If you are still experiencing this issue after updating everything, please reply to this discussion and we'll get back to you as quickly as possible!

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3. 3 Posted by Greg on 25 Dec, 2014 03:19 AM

   

   Hi,

   I use v. 2.15 and, as far as I know, up to date; couldn't find though how to check for updates.

   I encountered a similar issue in my other browser, Waterfox. I installed v. 1.1.1 here but can't add it to the right click menu. Here I'd like to block a different ad but also in Yahoo mail.

   In Waterfox I've found and installed Adguard 1.0.3.6; noticed that this a product of the same team, I don't know if the support is the same or not. With Adguard, (at this different ad but also on Yahoo.mail) I experience the same: can be blocked but returns when the site is open next time.

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4. Support Staff 4 Posted by Neelfyn on 29 Dec, 2014 10:38 PM

   

   Hi Greg,

   Can you please attach a screenshot with the ad you are trying to block?

   Please however note that Adguard is not a product of the AdBlock team.

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5. 5 Posted by Greg on 30 Dec, 2014 04:01 AM

   

   Hi,

   Please find enclosed the screenshots of both the ad and what AdBlock shows when blocking it.

   As mentioned, I can do this blocking, even though temporarily, because Adblock in Torch (Chrome) offers to put it on the right click menu. However, it doesn't in Waterfox (Firefox). How can I do the same in that browser?

   Thanks.

   • S_2.jpg 64.3 KB
   • S_3.jpg 64.6 KB
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6. Support Staff 6 Posted by Neelfyn on 01 Jan, 2015 10:58 PM

   

   Hi Greg,

   We've recently released a new 2.0 version for Firefox, which now includes the right-click menu items. We recommend that you update to that version as it also includes major performance improvements.

   As for the ad that you are trying to block, does it make any difference if you uncheck the "id will be yui_…" checkbox when blocking it (as seen on your second screenshot)?

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7. 7 Posted by Greg on 02 Jan, 2015 02:36 AM

   

   Hi Neelfyn, Happy New Year,

   No difference if I uncheck the box that you mentioned.

   Adblock v. 2 for Firefox doesn't show the right click menu item in my system, please find enclosed the screenshot.

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8. 8 Posted by Greg on 02 Jan, 2015 02:37 AM

   

   Sorry, the file didn't make, hope it will now.

   • Waterfox__Firefox_.jpg 65 KB
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9. Support Staff 9 Posted by Neelfyn on 05 Jan, 2015 07:31 PM

   

   Happy new year to you too, Greg!

   I'm very sorry for the confusion, we did have this feature in our internal version, but I've checked with our developers, and it is indeed not part of the released 2.0 version due to some issues with it.

   You should however be able to manually block ads on Firefox by clicking the AdBlock button > Block an ad on this page.

   About the ad you were trying to block on Yahoo — "Max Ma" seems to be an actual person who takes pictures on Flickr, and there is a tooltip that says "Show or hide the Postcard Gallery" on your screenshot. Are you certain that it is an ad, and not a feature of the website that can be disabled or closed?

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10. 10 Posted by Greg on 06 Jan, 2015 03:38 AM

    

    Hi Neelfyn,

    If I click the AdBlock icon in Watrefox I get the window to block, when, however, I click on the ad (in lower left corner), as requested, nothing happens. This ad is similar to Max Ma's in Torch but not the same. Please find enclosed the screenshot.

    Both appear in Yahoo mail but I can't find any way to disable or close them. This is sure an ad in two important aspects: it offers something that I don't want; and it can be blocked by AdBlock, at least in one of the two browsers and for the ongoing session only.

    • Waterfox.jpg 64.8 KB
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11. Support Staff 11 Posted by Neelfyn on 06 Jan, 2015 07:53 AM

    

    Hi Greg,

    Can you please go to AdBlock button > Options > Customize, then click Edit next to "Manually edit your filters", and add the following filter to the large textbox:

    mail.yahoo.com##.attribution-bar.themes-opened
    

    Then click Save and reload the page. Does it make any difference?

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12. 12 Posted by Greg on 07 Jan, 2015 03:32 PM

    

    Thank you so much Neelfyn!
    This helped in both browsers.

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13. Support Staff 13 Posted by Neelfyn on 08 Jan, 2015 01:37 PM

    

    Glad to read that your issue is solved! Please don't hesitate to contact us again if you have any more questions or problems.

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14. Neelfyn closed this discussion on 08 Jan, 2015 01:37 PM.

15. George re-opened this discussion on 20 Feb, 2016 05:39 AM

16. 14 Posted by George on 20 Feb, 2016 05:39 AM

    

    Hi,
    Could you help me please block an ad? I'm sure this is an ad that can be halted since it is so in my other, Mozilla based browser. Please find enclosed both screenshots. 
    Let me also note that AdBlock does't appear in the right click menu in this page, does though in other sites. The 'Report an ad' button doesn't work from this either, it sticks with Check for malware that could be injecting ads
    Thanks a lot,George

    • Pale_Moon_(Firefox).jpg 425 KB
    • UC_Browser_(Chrome).jpg 507 KB
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17. Support Staff 15 Posted by Rhana on 22 Feb, 2016 05:02 PM

    

    Hi George,

    I'm sorry to ask, but would you mind creating a ticket for this on our new support site, help.getadblock.com? We're not using this one for active support anymore. Thanks!

    Rhana
    AdBlock Community Manager

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18. Rhana closed this discussion on 22 Feb, 2016 05:02 PM.