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Genieo

Jean-Christophe's Avatar

Jean-Christophe

Jan 06, 2015 @ 02:37 PM

Hello everybody ! I just bought Adblock thinking that it was the solution to destroy definitely Genieo which stand into my Mac from
a few months. But it failed !
Can you help me !
Thanks a lot !

Jean-Chri.

  1. Support Staff 1 Posted by Neelfyn on Jan 06, 2015 @ 04:07 PM

    Neelfyn's Avatar

    Hi Jean-Chri,

    The ads you're seeing are probably caused by malware on your computer. AdBlock can only block ads that were on webpages in the first place.

    We recommend following the instructions on The Safe Mac's Adware Removal Guide, running an antivirus/antimalware scan, and removing any browser extensions you don't remember installing.

  2. Neelfyn closed this discussion on Jan 06, 2015 @ 04:07 PM.

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