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not blocking youtube ads (chrome)

• Edit

eunice

May 29, 2015 @ 06:05 AM

Can you provide detailed steps on how to reproduce the problem?

1. open youtube on chrome
   
2. click on video link
   

What should happen when you do the above steps
sometimes, there are no ads but other times ads still appear despite having adblock installed

What actually happened?
was working normally the whole day but suddenly stopped blocking ads(those that play before and during the videos and those on a part of the page). initially thought that they were the occasional one or two that were missed out but i have been manually reporting ads for the past few hours including last night (at least around 40 and they just keep appearing). tried reinstalling adblock, deleting the settings file and restarting browser/laptop but nothing worked.
*there are actually no ads on the search result page but they do appear after you click on the video link

Do you have any other comments? If you can, can you please attach a screenshot of the bug?

chrome(Version 43.0.2357.81 m), adblock(version 2.34) and filter list are up to date. works well on other websites. also i submitted a private bug report last night "stops blocking ads on youtube" and it was said that a special token would be sent to my email but i don't think it was sent - not found in mail or junk even thought the address was correct.

--- The questions below are optional but VERY helpful. ---

If unchecking all filter lists fixes the problem, which one filterlist must you check to cause the problem again after another restart?

Technical Chrome users: Go to chrome://extensions ->Developer Mode -> Inspect views: background page -> Console. Paste the contents here:

====== Do not touch below this line ======  
  
==== Filter Lists ====  
adblock_custom  
  last updated: Fri, 29 May 2015 05:31:43 GMT  
easylist  
  last updated: Fri, 29 May 2015 05:31:48 GMT  
  
==== Custom Filters ====  

www.youtube.com##IFRAME[src="https://www.youtube.com/ad_companion?adformat=2_2_1&p=UCJQGBYYq2Yd8wQnmk36G0uQ&render=video_wall_companion&content=UF53cptEE5k"]  
  
==== Settings ====  
debug_logging: false
youtube_channel_whitelist: false
show_google_search_text_ads: false
whitelist_hulu_ads: false
show_context_menu_items: true
show_advanced_options: false
display_stats: true
display_menu_stats: true
show_block_counts_help_link: true
dropbox_sync: false
show_survey: true
malware-notification: undefined
  
==== Other info: ====  
AdBlock version number: 2.34 Stable  
Total pings: 2  
UserAgent: Mozilla/5.0 (Windows NT 6.1 WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.81 Safari/537.36

1. 1 Posted by eunice on May 29, 2015 @ 02:17 PM

   

   ads reported continue to pop up. an example is the ad in attached files 'ad 2' and 'ad 3'. i had reported it numerous times but it is still popping up.

   • ad_1.jpg 197 KB
   • ad_2.jpg 164 KB
   • ad_3.jpg 187 KB
   • Edit

2. Support Staff 2 Posted by Rhana on May 29, 2015 @ 04:05 PM

   

   Hi Eunice,

   Can you please provide a link to a page where this is happening? It's difficult to pick up the address in the screenshots you sent.

   Rhana

   • Edit

3. 3 Posted by eunice on May 29, 2015 @ 05:20 PM

   

   https://www.youtube.com/watch?v=UF53cptEE5k and

   https://www.youtube.com/watch?v=taqE6LXRl78

   you might have to try a few times. ads appear more often for the first one(about 8 out of 10 times) while it's a lot less frequent for the second one. also, same the thing happens regardless if i'm using chrome in the normal mode or incognito mode(with adblock enabled)

   • Edit

4. Support Staff 4 Posted by Rhana on May 29, 2015 @ 07:05 PM

   

   Thanks, Eunice! We'll look into this.

   Rhana

   • Edit

5. Rhana closed this discussion on May 29, 2015 @ 07:05 PM.

6. Rhana re-opened this discussion on Sep 08, 2015 @ 02:41 AM

7. Support Staff 5 Posted by Rhana on Sep 08, 2015 @ 02:42 AM

   

   Hi Eunice,

   Ads in YouTube videos returned in the last few days. This is caused by a bug introduced in a recent Chrome upgrade. The workaround is to disable the YouTube app in Chrome. Please see this Knowledge Base article for details.

   (If you don't have the YouTube app and you're seeing ads in YouTube videos, please let us know!)

   Rhana
   AdBlock Community Manager

   • Edit

8. Rhana closed this discussion on Sep 08, 2015 @ 03:49 AM.