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Youtube search bar disappear

islandman7's Avatar

islandman7

Jul 31, 2015 @ 05:08 AM

Hi,

I install my AdBlock and it been work couple month great, thanks for product, works good!
But couple days ago, it's appear a problem: My search bar in Youtube - disappear, Youtube work, you can watch, but... can not search. There is nothing on top: no Youtube logo, no search bar, no sign bottom. I use Safari, Version 8.0.6 (10600.6.3) on MacBookPro with Yosemite. I tried after that open Youtube in Chrome and Firefox, where I don't have your AdBlock, and in working fine. After that I tried paused AdBlock in Safari, and it's working good, search show, you can use it, but if you unpause AdBlock, search bar disappear again and nothing work.
What I can do for fixing this problem?

Regards,
Michael

  1. Support Staff 1 Posted by Rhana on Jul 31, 2015 @ 03:22 PM

    Rhana's Avatar

    Hi Michael,

    Can you please:

    1. Click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here. Paste the text from the box into this discussion.
    2. Click the FILTER LISTS tab and then click update now. Does that change anything?
    3. If the problem persists, uncheck all the lists on the filter lists page and reload the page where you’re seeing the problem. Does that change anything?
    4. If unchecking all the filter lists fixes the problem, re-enable the lists one by one, reloading the page where you’re seeing the problem after each. (Make sure to wait for AdBlock to fetch the list before reloading the page.) Which list causes the problem to happen again?
    5. If unchecking all the filter lists did not fix the problem, try the same thing with your browser extensions: Disable all of them, then re-enable the extensions one by one, reloading the problem page after each. Which extension causes the problem to happen again?

    Rhana
    AdBlock Community Manager

  2. 2 Posted by islandman7 on Jul 31, 2015 @ 04:48 PM

    islandman7's Avatar

    Hi Rhana,
    Thanks for reply, I got this text follow your directions:

    ==== Filter Lists ====
    adblock_custom
      last updated: Fri, 31 Jul 2015 05:52:11 GMT
    easylist
      last updated: Thu, 30 Jul 2015 00:27:39 GMT
    malware
      last updated: Thu, 30 Jul 2015 23:52:02 GMT

    ==== Custom Filters ====

    www.youtube.com##DIV[id="yt-masthead"]
    mail.google.com##IFRAME[id="wblh0.42316313995979726-0"][class="a1j"]

    ==== Settings ====
    debug_logging: false
    youtube_channel_whitelist: true
    show_google_search_text_ads: false
    whitelist_hulu_ads: false
    show_context_menu_items: true
    show_advanced_options: true
    display_stats: true
    display_menu_stats: true
    show_block_counts_help_link: true
    dropbox_sync: false
    show_survey: true
    clicktoflash_compatibility_mode: false
    malware-notification: undefined

    ==== Other info: ====
    AdBlock version number: 2.36.2 Stable
    Last known error: Date added:Fri Jul 17 2015 17:25:52 GMT-0700 (PDT) Error:
    functions.js:136:21
    Total pings: 17
    UserAgent: Mozilla/5.0 (Macintosh Intel Mac OS X 10_10_4)
    AppleWebKit/600.7.12 (KHTML, like Gecko) Version/8.0.7 Safari/600.7.12

    will try more after return at home.

    Thanks,
    Michael

  3. 3 Posted by islandman7 on Jul 31, 2015 @ 11:07 PM

    islandman7's Avatar

    Hi Rhana,

    It's me again, I tried all your advice, but problem still persist.
    Uncheck all filter list - nothing; tried with check mark - nothing.
    I uninstall all extension and left only AdBlock - nothing.

    I tried make screen shot ( I don't know how to make it on Mac), for send it
    to you for see how it's look like. I click "save page as" and save it on
    Desktop, it were saved as .webarchive. After that I tried open Youtube
    from that saved link from Desktop, and it's open normally with search bar
    and Youtube logo, everything were work.... except AdBlock, and all video
    come with ad. It's looks for me that Youtube complicated only with AdBlock.
    Any idea what to do else?

    Regards,
    Michael

  4. Support Staff 4 Posted by Rhana on Aug 24, 2015 @ 02:44 PM

    Rhana's Avatar

    Hi Michael,

    Our apologies for not getting back to you much sooner! Your reply somehow fell to the bottom of our queue.

    We released an update to AdBlock in the time since your last reply. AdBlock should have updated automatically to version 2.37.2. Can you please let us know if you're still seeing this behavior in YouTube with AdBlock running?

    Rhana
    AdBlock Community Manager

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