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watts's Avatar

watts

Sep 03, 2015 @ 08:21 PM

Unfortunately, your software has completely blocked my exisciting gmail adress of [email blocked].

For the time being please respond to me via [email blocked].

Please help me URGENTLY as all of my files on [email blocked]. cannot be accessed neither by your software or Gmail.

Looking forward to your prompt response

Denis Watts

  1. Support Staff 1 Posted by Rhana on Sep 04, 2015 @ 05:24 PM

    Rhana's Avatar

    Hi Denis,

    Wow, this doesn't seem like something that would be caused by AdBlock! What happens when you try to get to your email? Can you please:

    1. Click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here and paste the text from the box into this discussion.
    2. Attach a screenshot that shows your Gmail mailbox (the entire browser window). (We don't read the subject lines, but feel free to black them out if you like.)

    Rhana
    AdBlock Community Manager

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