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Facebook Chat UI being hidden

Caleb Ferrell's Avatar

Caleb Ferrell

Sep 17, 2015 @ 11:27 PM

Can you provide detailed steps on how to reproduce the problem?

  1. Turn on Addblock
  2. Go to Facebook
  3. Attempt to chat
    I'm not sure if this will work for everyone but when I pause AdBlock the chat works fine again.

What should happen when you do the above steps
Standard Facebook chat UI should be visible and operational.

What actually happened?
The chat UI is reduced to an outline of itself with no possible interaction available.

Do you have any other comments? If you can, can you please attach a screenshot of the bug?
Screenshot attached. The bug started a short while before I submitted this report.

--- The questions below are optional but VERY helpful. ---

If unchecking all filter lists fixes the problem, which one filterlist must you check to cause the problem again after another restart?

Technical Chrome users: Go to chrome://extensions ->Developer Mode -> Inspect views: background page -> Console. Paste the contents here:

====== Do not touch below this line ======

==== Filter Lists ====  
adblock_custom  
  last updated: Tue, 15 Sep 2015 21:58:56 GMT  
easylist  
  last updated: Thu, 17 Sep 2015 07:15:36 GMT  
  
==== Custom Filters ====  

@@|http://www.hulu.com/watch/5602|$document
@@||www.hulu.com/watch/$document  
  
==== Settings ====  
debug_logging: false
youtube_channel_whitelist: false
show_google_search_text_ads: false
whitelist_hulu_ads: false
show_context_menu_items: true
show_advanced_options: true
display_stats: true
display_menu_stats: true
show_block_counts_help_link: true
dropbox_sync: false
show_survey: true
malware-notification: undefined
  
==== Other info: ====  
AdBlock version number: 2.39.1 Stable  
Total pings: 16  
UserAgent: Mozilla/5.0 (Windows NT 10.0 WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.85 Safari/537.36
  1. 1 Posted by Jérémy on Sep 18, 2015 @ 06:07 PM

    Jérémy's Avatar

    Hello Caleb,

    Facebook Messenger and Chat stopped working yesterday because of an error in the EasyList filters. The EasyList maintainers released a corrected list this morning. The filter list will update automatically, but if you'd rather not wait, you can update your filters manually:

    1. Click the AdBlock button and select Options.
    2. Click the "FILTER LISTS" tab and select update now.

    If this doesn't work for you, please feel free to reopen your issue by replying to this email and we'll be happy to help!

    Jérémy
    AdBlock Support Member

  2. Jérémy closed this discussion on Sep 18, 2015 @ 06:07 PM.

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