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hatterasjeepguy's Avatar

hatterasjeepguy

Sep 18, 2015 @ 02:22 AM

The Facebook message / chat issue is not because of any "bugs" in AdBlock. It is because of a change that Facebook made today. Facebook is now blocking users of AdBlock from accessing their Facebook messages and or chat windows. There is a temporary solution in the messages below that was posted by a fellow AdBlock user. I tried it and it works.

  1. Support Staff 1 Posted by Rhana on Sep 18, 2015 @ 05:56 PM

    Rhana's Avatar

    Hi hatterasjeepguy,

    Thanks for the support! It wasn't a bug in Facebook either, though. Facebook Messenger and Chat stopped working yesterday because of an error in the EasyList filters. The EasyList maintainers released a corrected list this morning. The filter list will update automatically, but if you'd rather not wait, you can update your filters manually:

    1. Click the AdBlock button and select Options.
    2. Click the "FILTER LISTS" tab and select update now.

    If this doesn't work for you, please feel free to reopen your issue by replying to this email.

    Rhana
    AdBlock Community Manager

  2. Rhana closed this discussion on Sep 18, 2015 @ 05:56 PM.

  3. hatterasjeepguy re-opened this discussion on Sep 18, 2015 @ 06:08 PM

  4. 2 Posted by hatterasjeepguy on Sep 18, 2015 @ 06:08 PM

    hatterasjeepguy's Avatar

    Thank you!

  5. 3 Posted by Jérémy on Sep 18, 2015 @ 10:31 PM

    Jérémy's Avatar

    Hello hatterasjeepguy,

    I suppose that this fixed your issue? If so, glad to know your issue is solved! Please don't hesitate to contact us again if you have any other questions or suggestions for AdBlock.

    Jérémy
    AdBlock Support Member

  6. Jérémy closed this discussion on Sep 18, 2015 @ 10:31 PM.

  7. hatterasjeepguy re-opened this discussion on Sep 18, 2015 @ 10:40 PM

  8. 4 Posted by hatterasjeepguy on Sep 18, 2015 @ 10:40 PM

    hatterasjeepguy's Avatar

    Whatever the issue was, it has disappeared and I have been able to enable EasyList in the AdBlock options again without it affecting my Facebook messages or chat. Thanks.

  9. 5 Posted by Jérémy on Sep 18, 2015 @ 10:50 PM

    Jérémy's Avatar

    Hello,

    Great! Thanks for contacting us!

    Jérémy
    AdBlock Support Member

  10. Jérémy closed this discussion on Sep 18, 2015 @ 10:50 PM.

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