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Where is the download

Rob Noble's Avatar

Rob Noble

Sep 21, 2015 @ 09:10 PM

I paid to get the program. I got an email that directs me to a website requesting me to pay for it again? I don't understand. I run a small business and need every dollar I make. Please help quickly.

  1. Support Staff 1 Posted by Rhana on Sep 22, 2015 @ 04:10 PM

    Rhana's Avatar

    Hi Rob,

    AdBlock definitely shouldn't keep showing you the payment page, even if you had chosen not to pay. If this page is appearing every time you open Safari, AdBlock's settings somehow keep getting reset. Please see this Knowledge Base article for a couple of suggestions that others have found helpful.

    Let us know if neither of them works!

    Rhana
    AdBlock Community Manager

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