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Email problems

Ellen's Avatar

Ellen

Sep 25, 2015 @ 10:04 PM

Since I downloaded Trend Micro my email is taking FOREVER to load. Is it AdBlock? If so please remove it. My other programs are also loading quite slowly.
Can you help me? I just bought Trend Micro yesterday and downloaded it last night. How do I unlink it from Google Chrome?
Ellen

  1. Support Staff 1 Posted by Rhana on Oct 01, 2015 @ 04:38 PM

    Rhana's Avatar

    Hi Ellen,

    If your computer behaves differently after you install new software, the chances are excellent that the new software is doing something in the background that's affecting your computer's behavior. :) We can't help you specifically with Trend Micro. I recommend contacting their support team to find out whether there's a setting you can change that will remove the lag.

    Can you clarify what you mean by "unlink [Trend Micro] from Chrome"?

    Rhana
    AdBlock Community Manager

  2. 2 Posted by Ellen Shaeffer on Oct 01, 2015 @ 07:12 PM

    Ellen Shaeffer's Avatar

    Email is working fine now. Thanks

  3. Support Staff 3 Posted by Rhana on Oct 07, 2015 @ 03:24 PM

    Rhana's Avatar

    Hi Ellen,

    Great, glad all is well again! Please don't hesitate to let us know if there's any way we can assist in the future.

    Rhana
    AdBlock Community Manager

  4. Rhana closed this discussion on Oct 07, 2015 @ 03:24 PM.

  5. Ellen Shaeffer re-opened this discussion on Oct 07, 2015 @ 04:04 PM

  6. 4 Posted by Ellen Shaeffer on Oct 07, 2015 @ 04:04 PM

    Ellen Shaeffer's Avatar

    thanks!

  7. Rhana closed this discussion on Oct 07, 2015 @ 04:35 PM.

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