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Cannot access to a web site beacause of Adblock

Samir MEZIANI's Avatar

Samir MEZIANI

Oct 06, 2015 @ 02:36 PM

Hello,

I can't access to this website http://www.tsa-algerie.com/ . When I try to go on it, a message box appears which specify that I should disable Adblock. Instead of disable Adblock, i have always this message box. I thing that there is a bug.
Thank you

  1. Support Staff 1 Posted by Rhana on Oct 06, 2015 @ 03:29 PM

    Rhana's Avatar

    Hi Samir,

    Can you please:

    1. Click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here. Paste the text from the box into this discussion.
    2. Click the FILTER LISTS tab and then click update now. Does that change anything?
    3. If the problem persists, uncheck all the lists on the filter lists page and reload the page where you’re seeing the problem. Does that change anything?
    4. If unchecking all the filter lists fixes the problem, re-enable the lists one by one, reloading the page where you’re seeing the problem after each. (Make sure to wait for AdBlock to fetch the list before reloading the page.) Which list causes the problem to happen again?
    5. If unchecking all the filter lists did not fix the problem, try the same thing with your browser extensions: Disable all of them, then re-enable the extensions one by one, reloading the problem page after each. Which extension causes the problem to happen again?

    Rhana
    AdBlock Community Manager

  2. Support Staff 2 Posted by Rhana on Oct 06, 2015 @ 03:30 PM

    Rhana's Avatar

    Hi again!

    If that doesn't help, then try this. If you're on a site that's refusing to show content if AdBlock is installed, please follow the instructions in this Knowledge Base article about websites detecting AdBlock and let us know how it goes!

    A quick alternative is just to disable AdBlock on that site. Click the AdBlock button and select Don't run on pages on this domain, and then click Exclude.

    Rhana
    AdBlock Community Manager

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