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adblock to reinstall much times

zaroc's Avatar

zaroc

Oct 16, 2015 @ 07:44 AM

Hi
Sorry for my english! I am Mac and use Safari. My question : I install adblock but when i cut safari or my iMac, adblock is desinstalled and I have to install again.
Why? What to do? Thank you

  1. Support Staff 1 Posted by Rhana on Oct 16, 2015 @ 09:11 PM

    Rhana's Avatar

    Hi Zaroc,

    If Safari is unable to update AdBlock, or if AdBlock is being reset every time you start Safari, uninstalling and reinstalling AdBlock usually solves the problem.

    If you've reinstalled AdBlock and it's still happening, however, it probably means Safari is hanging on to an installation file that should be deleted when you uninstall AdBlock. Please follow the instructions in this Knowledge Base article to uninstall AdBlock in a way that Safari can't ignore: AdBlock is constantly being uninstalled or reset in Safari

    Let us know if you're still having trouble!

    Rhana
    AdBlock Community Manager

  2. 2 Posted by Zaroc Jean on Oct 18, 2015 @ 05:08 PM

    Zaroc Jean's Avatar

    Hi Rhana,I uninstalled and reinstalled Adblock and deleted the Safari extensions list in my keycain access and it’s OK!Many Thanks
          De : Rhana <[email blocked]>
     À : [email blocked]
     Envoyé le : Vendredi 16 octobre 2015 23h11
     Objet : Re: adblock to reinstall much times [Problems #90882]
       
     #yiv3447288809 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv3447288809 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

  3. Support Staff 3 Posted by Rhana on Oct 22, 2015 @ 08:33 PM

    Rhana's Avatar

    Hi Zaroc,

    Glad we could help! Please don't hesitate to let us know if there's any way we can assist in the future.

    Rhana
    AdBlock Community Manager

  4. Rhana closed this discussion on Oct 22, 2015 @ 08:33 PM.

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