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my adblock is useless, it doesn´t make anything

berman's Avatar

berman

Oct 30, 2015 @ 03:39 AM

English only!

Please answer the following questions so that we can process your bug report, otherwise, we may have to ignore it.
Also, please put your name, or a screen name, and your email above so that we can contact you if needed.
If you don't want your report to be made public, check that box, too.

Can you provide detailed steps on how to reproduce the problem?

What should happen when you do the above steps

What actually happened?
it doesn't make anything

Do you have any other comments? If you can, can you please attach a screenshot of the bug?

--- The questions below are optional but VERY helpful. ---

If unchecking all filter lists fixes the problem, which one filterlist must you check to cause the problem again after another restart?

Technical Chrome users: Go to chrome://extensions ->Developer Mode -> Inspect views: background page -> Console. Paste the contents here:

====== Do not touch below this line ======

==== Filter Lists ====  
adblock_custom  
  last updated: Fri, 23 Oct 2015 10:42:41 GMT  
easylist  
  last updated: Sun, 25 Oct 2015 15:15:22 GMT  
acceptable_ads  
  last updated: Thu, 29 Oct 2015 20:58:15 GMT  
  
==== Settings ====  
debug_logging: false
youtube_channel_whitelist: false
whitelist_hulu_ads: false
show_context_menu_items: true
show_advanced_options: false
display_stats: true
display_menu_stats: true
show_block_counts_help_link: true
dropbox_sync: false
show_survey: true
malware-notification: undefined
  
==== Other info: ====  
AdBlock version number: 2.42 Stable  
Last known error: Date added:Thu Jul 09 2015 18:23:50 GMT+0200 (CEST) Error: functions.js:136:21  
Total pings: 33  
UserAgent: Mozilla/5.0 (Macintosh Intel Mac OS X 10_9_5) AppleWebKit/600.8.9 (KHTML, like Gecko) Version/7.1.8 Safari/537.85.17
  1. Support Staff 1 Posted by Rhana on Oct 30, 2015 @ 12:51 PM

    Rhana's Avatar

    Hi Berman,

    When you say that AdBlock doesn't make anything, do you mean that it doesn't block anything? If you're seeing ads on web pages, can you please attach a screenshot with the ad(s) clearly marked? Please be sure to capture the entire browser window.

    Rhana
    AdBlock Community Manager

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