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adblocker is installed

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henribissonnette

30 Oct, 2015 08:30 PM

hi can't get the pay ad to go away

1. Support Staff 1 Posted by Rhana on 03 Nov, 2015 09:25 PM

   

   Hi Henri,

   If you're seeing that page every time you open Chrome, it means that AdBlock's settings are somehow being reset. Here are two common reasons this can happen:

   • You're using a cookie, disk, or file cleaning program such as Ccleaner. Make sure it doesn't remove localStorage files or other browser-related files, because it might be deleting AdBlock's settings.

   • Your Chrome profile might have become corrupted. First, try reinstalling AdBlock. Just close the payment page when it opens.
     If that doesn't resolve the issue, create a new Chrome profile.

   If neither of these suggestions helps, please feel free to reopen the discussion by replying to this email. Thanks!

   Rhana
   AdBlock Community Manager

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2. Rhana closed this discussion on 03 Nov, 2015 09:25 PM.

3. henribissonnette re-opened this discussion on 03 Nov, 2015 10:19 PM

4. 2 Posted by henribissonnett... on 03 Nov, 2015 10:19 PM

   

   Hi the program is working fine now thank you

   Sent from my iPhone

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5. Support Staff 3 Posted by Rhana on 10 Nov, 2015 01:54 AM

   

   Hi Henri,

   Glad we could help! Please don't hesitate to let us know if there's any way we can assist in the future.

   Rhana
   AdBlock Community Manager

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6. Rhana closed this discussion on 10 Nov, 2015 01:54 AM.

7. henribissonnette re-opened this discussion on 10 Nov, 2015 01:57 AM

8. 4 Posted by henribissonnett... on 10 Nov, 2015 01:57 AM

   

   thank you

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9. Rhana closed this discussion on 10 Nov, 2015 04:20 PM.

10. henribissonnette re-opened this discussion on 19 Feb, 2016 03:55 PM

11. 5 Posted by henribissonnett... on 19 Feb, 2016 03:55 PM

    

    iam using safari

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12. Rhana closed this discussion on 19 Feb, 2016 10:55 PM.