tag:old-support.getadblock.com,2013-08-06:/discussions/problems/91996-adblock-does-not-work-any-more-i-have-paid-us-35AdBlock: Discussion 2017-06-22T15:28:26Ztag:old-support.getadblock.com,2013-08-06:Comment/384516682015-11-13T00:21:49Z2015-11-13T00:21:49ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Dear Sirs:<br>
The AdBlock logo in not available any more, since the last updata
of OS Windows 10.<br>
I have paid US35.<br>
It is not fair<br>
What is going on????????<br>
Awaint reply<br>
:( Helvecio<br>
Order ID: ch_7Fn3SOyO12wbmL<br>
From: <a href="mailto:hccouto@hotmail.com">hccouto@hotmail.com</a>
(<a href="mailto:hccouto@hotmail.com">hccouto@hotmail.com</a>)<br>
Amount: $35.00<br>
Payment processor: Stripe</p></div>Helveciotag:old-support.getadblock.com,2013-08-06:Comment/384516682015-11-13T00:30:04Z2015-11-13T00:30:05ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>I have lost US35!!!!!!!!!!<br>
I will let people know how Ad Block works.<br>
Regards<br>
Helvecio</p></div>Helveciotag:old-support.getadblock.com,2013-08-06:Comment/384516682015-11-15T02:09:40Z2015-11-15T02:09:40ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi Helvecio,</p>
<p>We're sorry you're having trouble with AdBlock. Truly, you
haven't lost your payment. We'll be happy to refund it, every
penny. You can even request a refund and continue using AdBlock for
free, if you like.</p>
<p>Upgrading to Windows 10 can, for some reason, break AdBlock. The
solution is to <a href="http://support.getadblock.com/kb/basic-troubleshooting/how-do-i-uninstall-or-reinstall-adblock">
reinstall AdBlock</a>.</p>
<p>Can you please try that and let us know if it helps?</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/384516682015-11-15T18:34:09Z2015-11-15T18:34:10ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi Rhana:AdBlock is working well.Many thanks for your prompt
attentionYours,Helvecio</p></div>helvecio coutotag:old-support.getadblock.com,2013-08-06:Comment/384516682015-11-16T16:16:23Z2015-11-16T16:16:23ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi Helvecio,</p>
<p>That's wonderful news! I'm so glad we could help. Please don't
hesitate to let us know if there's any way we can assist in the
future.</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/384516682015-11-28T13:00:18Z2015-11-28T13:00:18ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi Rhana: How are you ?Listen, AdBlock doesn't work any
more.Please let me know the ending of the contract ( day,
month,year) according the amount of U$ 37 already paid.Awating for
your prompt answer,Yours sincerely,Helvécio</p></div>helvecio coutotag:old-support.getadblock.com,2013-08-06:Comment/384516682015-11-29T20:17:18Z2015-11-29T20:17:18ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi Helvecio,</p>
<p>Your payment entitles you to use AdBlock forever, so if you're
seeing ads, it isn't because your payment has expired.</p>
<p>Can you please:</p>
<ol>
<li>Click the <strong>AdBlock button</strong> and select
<strong>Options</strong>, and then on the <strong>FILTER
LISTS</strong> tab click <strong>update now</strong>. Does that
change anything?<br></li>
<li>If the problem persists, uncheck the <strong>Acceptable
Ads</strong> filter list. Does that change anything?</li>
</ol>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/384516682015-11-30T00:55:51Z2015-11-30T00:55:51ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi, Rhana:How are you ?<br>
Referring to your msg AdBlock button has disappeared from the
browser bar !!!!!!! (THIS IS THE QUESTION )Please, help me
( reinstall it )Thanks( best regards)Helvécio</p></div>helvecio coutotag:old-support.getadblock.com,2013-08-06:Comment/384516682015-11-30T16:39:43Z2015-11-30T16:39:43ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi, fellow:AdBlock running well.It's OK now.Thanks!!!!!Yours,
Helvecio</p>
<p>From: <a href="mailto:hccouto@hotmail.com">hccouto@hotmail.com</a><br>
To: <a href="mailto:tender2+d914aace80@tenderapp.com">tender2+d914aace80@tenderapp.com</a><br>
Subject: RE: AdBlock does not work any more. I have paid US
35!!!!!!!!!!!!!!!!!!!!!!!!! [Problems #91996]<br>
Date: Mon, 30 Nov 2015 00:55:35 +0000</p>
<p>Hi, Rhana:How are you ?<br>
Referring to your msg AdBlock button has disappeared from the
browser bar !!!!!!! (THIS IS THE QUESTION )Please, help me
( reinstall it )Thanks( best regards)Helvécio</p></div>helvecio coutotag:old-support.getadblock.com,2013-08-06:Comment/384516682015-11-30T16:44:01Z2015-11-30T16:44:01ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi Helvécio,</p>
<p>Glad to know it's working, but if the button disappears again,
let us know, OK? There is a known problem with AdBlock being
constantly uninstalled from Chrome.</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/384516682016-02-22T23:04:26Z2016-02-22T23:04:26ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi Rhana:How are you ?Listen, AdBlock button disappaeared from
the bar again.Please help me!Thanks!AwaitingRegardsHelvecio(Rio de
Janeiro)</p></div>helvecio coutotag:old-support.getadblock.com,2013-08-06:Comment/384516682016-02-22T23:09:37Z2016-02-22T23:09:37ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi Rhana:AdBlock running well.That's OK.ThanksHelvecio</p>
<p>From: <a href="mailto:hccouto@hotmail.com">hccouto@hotmail.com</a><br>
To: <a href="mailto:tender2+d914aace80@tenderapp.com">tender2+d914aace80@tenderapp.com</a><br>
Subject: RE: AdBlock does not work any more. I have paid US
35!!!!!!!!!!!!!!!!!!!!!!!!! [Problems #91996]<br>
Date: Mon, 22 Feb 2016 22:59:00 +0000</p>
<p>Hi Rhana:How are you ?Listen, AdBlock button disappaeared from
the bar again.Please help me!Thanks!AwaitingRegardsHelvecio(Rio de
Janeiro)</p></div>helvecio coutotag:old-support.getadblock.com,2013-08-06:Comment/384516682016-02-23T16:47:41Z2016-02-23T16:47:41ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi Helvecio,</p>
<p>Glad all is well!</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/384516682016-11-05T22:38:12Z2016-11-05T22:38:13ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hello everyone ( Rhana ??): I have just reinstalled the
operating system and my browser does not suport the AdBlock. Could
you please of sending a link to my computer ?? Thanks. Best
regards. Helvecio Couto</p>
<hr>
<p>De: Rhana <a href="mailto:tender2+d914aace80@tenderapp.com">tender2+d914aace80@tenderapp.com</a><br>
Enviado: segunda-feira, 30 de novembro de 2015 16:44<br>
Para: <a href="mailto:hccouto@hotmail.com">hccouto@hotmail.com</a><br>
Assunto: Re: AdBlock does not work any more. I have paid US
35!!!!!!!!!!!!!!!!!!!!!!!!! [Problems #91996]</p></div>helvecio coutotag:old-support.getadblock.com,2013-08-06:Comment/384516682016-11-14T11:02:49Z2016-11-14T11:02:50ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hello guys<br>
How are you doing?<br>
I followed Rhana instructions of but the procedure did not work<br>
I waited a bit the team end the most priority tasks.<br>
I hope now that u send me a reactivation link AdBlock on my
machine.<br>
The input given by you guys ( just press a key on your keyboard
)has already worked two other opportunities, since I purchased the
AdBlock for US 35<br>
I hope you guys take the same action this time.<br>
I really like AdBlock and I think it is an indispensable tool
nowadays.<br>
Thank you for your prompt attention<br>
Best Regards<br>
Helvecio<br>
(<a href="mailto:hccouto@hotmail.com">hccouto@hotmail.com</a>)</p>
<hr>
<p>De: AdBlock <a href="mailto:help@getadblock.com">help@getadblock.com</a><br>
Enviado: segunda-feira, 7 de novembro de 2016 23:11<br>
Para: <a href="mailto:hccouto@hotmail.com">hccouto@hotmail.com</a><br>
Assunto: AdBlock | Request received - [#8363 I have already paid
for AdBlock. Please send me a link to reinstall the soft in my
machine. Thanks.Helvecio]</p>
<p>Hi Helvécio,</p>
<p>We got your request and created a ticket for you. We'll be in
touch soon. We're currently running anywhere from three days to a
week behind. Until we can get back to you, please check out these
suggestions for commonly reported issues<a href="https://help.getadblock.com/solution/articles/6000121796-read-this-before-you-submit-a-trouble-report-">https://help.getadblock.com/solution/articles/6000121796-read-this-before-you-submit-a-trouble-report-</a>
and browse our Knowledge Base<a href="https://help.getadblock.com/solution/categories">https://help.getadblock.com/solution/categories</a>
if your issue isn't listed. If one of them solves the issue you're
reporting, please reply to this email and let us know so that we
can close your ticket.</p>
<p>We'll keep you posted by email as we work on your request. You
can also view and comment on your ticket<a href="https://help.getadblock.com/public/tickets/eccb2a024a73f43d4eb075b4c3b6e66c421ed39a0599d0f9cc29e49c46d6dbc5">https://help.getadblock.com/public/tickets/eccb2a024a73f43d4eb075b4c3b6e66c421ed39a0599d0f9cc29e49c46d6dbc5</a>
directly on our support site, which gives us some additional ways
to help you. Please note, you will need to have activated your
support account and log in to add a comment to your ticket, or you
can just reply to our email.</p>
<p>Bye for now!</p>
<p>AdBlock Support</p>
<p>[<a href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6014517896/original/logo_adblock_64x256.png?1454015041">https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachment...</a>]
The #1 ad blocker for Chrome and Safari and the most downloaded
extension in the Chrome and App Stores<br>
P.S. We love to hear from you! Tweet us<a href="https://twitter.com/getadblock">https://twitter.com/getadblock</a>,
post on our Facebook page<a href="https://facebook.com/heres.adblock">https://facebook.com/heres.adblock</a>,
or just hit Reply!</p>
<p>8363</p></div>helvecio coutotag:old-support.getadblock.com,2013-08-06:Comment/384516682016-11-14T11:03:05Z2016-11-14T11:03:06ZAdBlock does not work any more. I have paid US 35!!!!!!!!!!!!!!!!!!!!!!!!!<div><p>Hi , Helvécio Couto added a note and wants you to
have a look.</p>
<p><a href="https://help.getadblock.com/helpdesk/tickets/8363">https://help.getadblock.com/helpdesk/tickets/8363</a></p>
<p>Note:<br></p>
<div><br>
<pre class="tw-data-text tw-ta tw-text-small">
<span>Hello guys
How are you doing?
I followed Rhana instructions of but the procedure did not work
I waited a bit the team end the most priority tasks.
I hope now that u send me a reactivation link AdBlock on my machine.
The input given by you guys ( just press a key on your keyboard )has already worked two other opportunities, since I purchased the AdBlock for US 35
I hope you guys take the same action this time.
I really like AdBlock and I think it is an indispensable tool nowadays.
Thank you for your prompt attention
Best Regards
Helvecio
(hccouto@hotmail.com)</span>
</pre>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<div><br>
<hr>
<br>
<div></div>
<br></div>
<br></div>
<br>
<div class="freshdesk_quote">
<blockquote class="freshdesk_quote"><br>
<b>De:</b> AdBlock
<<a href="mailto:help@getadblock.com">help@getadblock.com</a>><br>
<br>
<b>Enviado:</b> segunda-feira, 7 de novembro de 2016 23:11<br>
<br>
<b>Para:</b> <a href="mailto:hccouto@hotmail.com">hccouto@hotmail.com</a><br>
<br>
<b>Assunto:</b> AdBlock | Request received - [#8363 I have already
paid for AdBlock. Please send me a link to reinstall the soft in my
machine. Thanks.Helvecio]<br>
<div> </div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>Hi Helvécio,</div>
<div><br></div>
<div>We got your request and created a ticket for you. We'll be in
touch soon. We're currently running anywhere from three days to a
week behind. Until we can get back to you, please check out
these <a href="https://help.getadblock.com/solution/articles/6000121796-read-this-before-you-submit-a-trouble-report-">suggestions for commonly reported
issues</a> and <a href="https://help.getadblock.com/solution/categories">browse our Knowledge Base</a> if your issue
isn't listed. If one of them solves the issue you're reporting,
<span><i>please</i> reply to this email
and let us know</span> so that we can close your ticket.</div>
<div><br></div>
<div>We'll keep you posted by email as we work on your request. You
can also <a href="https://help.getadblock.com/public/tickets/eccb2a024a73f43d4eb075b4c3b6e66c421ed39a0599d0f9cc29e49c46d6dbc5">view and comment on your ticket</a> directly
on our support site, which gives us some additional ways
to help you. Please note, you will need to have activated your
support account and log in to add a comment to your ticket, or you
can just reply to our email.</div>
<div><br></div>
<div>Bye for now!</div>
<div><br>
<span>AdBlock Support</span></div>
<div><span><br></span></div>
<div><img class="inline-image" title="" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6014517896/original/logo_adblock_64x256.png?1454015041"><br>
<span>The</span><span> </span><span>#1
ad blocker for Chrome and Safari and the most downloaded
extension in the Chrome and App Stores<br></span> <span>P.S. We
love to hear from you!</span> <a href="https://twitter.com/getadblock">Tweet
us</a><span>, post on our </span><a href="https://facebook.com/heres.adblock">Facebook
page</a><span>,</span><span> or just hit <b>Reply</b>!</span></div>
<div><span><br></span></div>
</div>
</div>
<br></div>
<br></div>
<br></div>
<br></div>
<br></div>
<br></div>
<br></div>
<br></div>
<br>
<br></div>
<br></div>
</blockquote>
</div>
<p>Who's awesome? You're awesome!</p></div>AdBlock