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Adblock extension running but not blocking ads [chrome|Windows 10]
I just had my laptop upgraded from win 7 to 10. Adblock used to work perfectly on 7 with chrome.
After reinstalling chrome and adding adblock again, it had simply ceased to function, i.e, runs, but does not block ads.
If I manually block an ad, it stays blocked, but damn it, how many ads am I gonna block myself?
When I click on the icon, it shows that it has blocked 0 ads on the page, and 0 ads in total, even after I manually block and ad.
pls help
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Support Staff 1 Posted by Rhana on 11 Dec, 2015 09:51 PM
Hi Milo,
First let's get some basic troubleshooting information. Please click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here. Paste the text from the box into this discussion.
Let's see if we can isolate which filter list is causing you to see those ads.
If unchecking all the filter lists did not fix the problem, try the same thing with your browser extensions: Disable all of them, then re-enable the extensions one by one, reloading the problem page after each. Which extension causes the problem to happen again?
Let us know how it goes!
You can read more in our Knowledge Base.
Rhana
AdBlock Community Manager
2 Posted by Milo Diazzo on 12 Dec, 2015 03:39 AM
Hey Rhana,
Thanks for replying. The problem seems to have solved itself. A day ago, adblock has started working again.
Will remember your advice if it breaks again.
Regards,
Milo
Support Staff 3 Posted by Rhana on 15 Dec, 2015 08:18 PM
Hi Milo,
Glad all is well! Please don't hesitate to let us know if there's any way we can assist in the future.
Rhana
AdBlock Community Manager
Rhana closed this discussion on 15 Dec, 2015 08:18 PM.