tag:old-support.getadblock.com,2013-08-06:/discussions/problems/92822-i-already-contributed-to-your-sign-up-di-log-boxAdBlock: Discussion 2015-12-15T20:05:51Ztag:old-support.getadblock.com,2013-08-06:Comment/386745092015-12-10T22:19:01Z2015-12-10T22:19:04Zi already contributed to your sign-up di-log box<div><p>English only! I already contributed to your sign-up,<br>
WHY IS YOU SYSTEM ASKING ME TO DONATE AGAIN?</p>
<p>lease answer the following questions so that we can process your
bug report, otherwise, we may have to ignore it.<br>
Also, please put your name, or a screen name, and your email above
so that we can contact you if needed.<br>
If you don't want your report to be made public, check that box,
too.</p>
<p><strong>Can you provide detailed steps on how to reproduce the
problem?</strong></p>
<p><strong>What should happen when you do the above
steps</strong></p>
<p><strong>What actually happened?</strong></p>
<p><strong>Do you have any other comments? If you can, can you
please attach a screenshot of the bug?</strong></p>
<p>--- The questions below are optional but VERY helpful. ---</p>
<p>If unchecking all filter lists fixes the problem, which one
filterlist must you check to cause the problem again after another
restart?</p>
<p>Technical Chrome users: Go to <a>chrome://extensions</a> ->Developer Mode
-> Inspect views: background page -> Console. Paste the
contents here:</p>
<p>====== Do not touch below this line ======</p>
<pre>
<code>==== Filter Lists ====
adblock_custom
last updated: Thu, 10 Dec 2015 22:08:08 GMT
easylist
last updated: Thu, 10 Dec 2015 22:08:13 GMT
malware
last updated: Thu, 10 Dec 2015 22:08:08 GMT
acceptable_ads
last updated: Thu, 10 Dec 2015 22:08:09 GMT
==== Settings ====
debug_logging: false
youtube_channel_whitelist: false
whitelist_hulu_ads: false
show_context_menu_items: true
show_advanced_options: false
display_stats: true
display_menu_stats: true
show_block_counts_help_link: true
dropbox_sync: false
show_survey: true
malware-notification: undefined
==== Other info: ====
AdBlock version number: 2.45 Stable
Total pings: 1
UserAgent: Mozilla/5.0 (Windows NT 6.3 WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.101 Safari/537.36</code>
</pre></div>anthony collinstag:old-support.getadblock.com,2013-08-06:Comment/386745092015-12-15T20:05:51Z2015-12-15T20:05:51Zi already contributed to your sign-up di-log box<div><p>Hi Anthony,</p>
<p>If you're seeing that page every time you open Chrome, it means
that AdBlock's settings are somehow being reset. Here are two
common reasons this can happen:</p>
<ul>
<li>
<p>You're using a cookie, disk, or file cleaning program such as
Ccleaner. Make sure it doesn't remove <code>localStorage</code>
files or other browser-related files, because it might be deleting
AdBlock's settings.</p>
</li>
<li>
<p>Your Chrome profile might have become corrupted. First, try
<a href="http://support.getadblock.com/kb/basic-troubleshooting/how-do-i-uninstall-reinstall-adblock-in-chrome">
reinstalling AdBlock</a>. Just close the payment page when it
opens.<br>
If that doesn't resolve the issue, <a href="https://support.google.com/chrome/answer/142059">create a new
Chrome profile</a>.</p>
</li>
</ul>
<p>If neither of these suggestions helps, please feel free to
reopen the discussion by replying to this email. Thanks!</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhana