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Palo Alto Panorama Blocking

Mike Hale's Avatar

Mike Hale

29 Dec, 2015 05:30 PM

English only!

Please answer the following questions so that we can process your bug report, otherwise, we may have to ignore it.
Also, please put your name, or a screen name, and your email above so that we can contact you if needed.
If you don't want your report to be made public, check that box, too.

Can you provide detailed steps on how to reproduce the problem?

  1. Navigate to the PA Panorama login page
  2. That's it really.

What should happen when you do the above steps

I should be able to logon

What actually happened?

Adblock blocks like 14 elements.

Do you have any other comments? If you can, can you please attach a screenshot of the bug?

--- The questions below are optional but VERY helpful. ---

If unchecking all filter lists fixes the problem, which one filterlist must you check to cause the problem again after another restart?

Technical Chrome users: Go to chrome://extensions ->Developer Mode -> Inspect views: background page -> Console. Paste the contents here:

**I'm pasting the output of show requests here. Looks like it's blocking a bunch of the scripts towards the bottom **

Legend: Blocked resource, Whitelisted resource, Hidden element
Frame type: Top frame
Frame domain: panorama.domain.ad
Frame url: https://panorama.domain.ad/
Resource Type Matched filter Third-party
https://panorama.domain.ad/js/3rdParty/ext/resources/css/ext-all.cs... style definition No
https://panorama.domain.ad/js/3rdParty/ux/resources/css/Ext.ux.grid... style definition No
https://panorama.domain.ad/js/3rdParty/ux/resources/css/ColumnHeade... style definition No
https://panorama.domain.ad/js/3rdParty/ux/resources/css/ColumnNodeU... style definition No
https://panorama.domain.ad/js/3rdParty/ux/resources/css/RowExpander... style definition No
https://panorama.domain.ad/js/3rdParty/ux/livegrid/resources/css/ex... style definition No
https://panorama.domain.ad/js/3rdParty/ux/resources/css/Ext.ux.Fiel... style definition No
https://panorama.domain.ad/js/3rdParty/ux/resources/css/Ext.ux.VrTa... style definition No
https://panorama.domain.ad/js/3rdParty/ux/superboxselect/resources/... style definition No
https://panorama.domain.ad/js/3rdParty/ux/resources/css/Portal.css?... style definition No
https://panorama.domain.ad/js/3rdParty/ux/toggleslide/resources/css... style definition No
https://panorama.domain.ad/js/3rdParty/ext/examples/ux/fileuploadfi... style definition No
https://panorama.domain.ad/js/3rdParty/ext/examples/ux/css/MultiSel... style definition No
https://panorama.domain.ad/js/3rdParty/CodeMirror/lib/codemirror.cs... style definition No
https://panorama.domain.ad/js/3rdParty/CodeMirror/addon/fold/foldgu... style definition No
https://panorama.domain.ad/styles/falcon_content.css?__version=1450... style definition No
https://panorama.domain.ad/styles/falcon_header_02.css?__version=14... style definition No
https://panorama.domain.ad/styles/diffview.css?__version=1446669940 style definition No
https://panorama.domain.ad/styles/dashboard.css?__version=1446669940 style definition No
https://panorama.domain.ad/styles/paloaltothemes/css/xtheme-paloalt... style definition No
https://panorama.domain.ad/styles/pan-icons.css?__version=1446669940 style definition No
https://panorama.domain.ad/styles/pan.css?__version=1450122104 style definition No
https://panorama.domain.ad/js/3rdParty/jquery.min.js?__version=1446... script No
https://panorama.domain.ad/js/3rdParty/htmlparser.js?__version=1446... script No
https://panorama.domain.ad/js/3rdParty/highcharts.js?__version=1446... script No
https://panorama.domain.ad/js/3rdParty/mapdata.js?__version=1446669608 script No
https://panorama.domain.ad/js/3rdParty/canvg.js?__version=1446669608 script No
https://panorama.domain.ad/js/3rdParty/rgbcolor.js?__version=144666... script No
https://panorama.domain.ad/js/3rdParty/raphael.js?__version=1446669607 script No
https://panorama.domain.ad/js/3rdParty/jquery-migrate-1.1.0.min.js?... script No
https://panorama.domain.ad/js/3rdParty/jquery.qtip-1.0.0-rc3.min.js... script No
https://panorama.domain.ad/js/3rdParty/raphael.pan-zoom.js?__versio... script No
https://panorama.domain.ad/js/3rdParty/svgfix-0.2.js?__version=1446... script No
https://panorama.domain.ad/js/3rdParty/socket.io.js?__version=14466... script No
https://panorama.domain.ad/js/3rdParty/ext/adapter/ext/ext-base.js?... script No
https://panorama.domain.ad/js/3rdParty/ext/ext-all.js?__version=144... script No
https://panorama.domain.ad/js/3rdParty/ux/livegrid/livegrid-core.js... script No
https://panorama.domain.ad/js/3rdParty/ux/livegrid/livegrid-all.js?... script No
https://panorama.domain.ad/js/3rdParty/ux/Ext.ux.FieldHelp.js?__ver... script No
https://panorama.domain.ad/js/3rdParty/ext/src/locale/ext-lang-en.j... script No
https://panorama.domain.ad/js/pan/locale/en.js?__version=1446669607 script No
https://panorama.domain.ad/scripts/cache/3rdparty.javascript?__vers... script No
https://panorama.domain.ad/php/misc/namedschema/Panorama.javascript... script No
https://panorama.domain.ad/js/3rdParty/excanvas.js?__version=144666... script No
https://panorama.domain.ad/scripts/cache/min-base.javascript?__vers... script No
https://panorama.domain.ad/scripts/cache/framework.javascript?__ver... script No
https://panorama.domain.ad/scripts/cache/mainui.javascript?__versio... script No
https://panorama.domain.ad/scripts/cache/debugtool.javascript?__ver... script No
https://panorama.domain.ad/scripts/cache/codemirror.javascript?__ve... script No
https://panorama.domain.ad/scripts/cache/dashboard.javascript?__ver... script No
https://panorama.domain.ad/scripts/cache/objects.javascript?__versi... script No
https://panorama.domain.ad/scripts/cache/device.javascript?__versio... script No
https://panorama.domain.ad/scripts/cache/network.javascript?__versi... script No
https://panorama.domain.ad/scripts/cache/policies.javascript?__vers... script No
https://panorama.domain.ad/scripts/cache/monitor-3rdparty.javascrip... script No
https://panorama.domain.ad/php/monitor/log.query.expression.js.php script No
https://panorama.domain.ad/scripts/cache/monitor.javascript?__versi... script No
https://panorama.domain.ad/scripts/cache/acc.javascript?__version=1... script No
https://panorama.domain.ad/favicon.ico image No

====== Do not touch below this line ======

==== Filter Lists ====  
adblock_custom  
  last updated: Mon, 28 Dec 2015 23:42:01 GMT  
easylist  
  last updated: Mon, 28 Dec 2015 23:42:03 GMT  
malware  
  last updated: Mon, 28 Dec 2015 23:42:01 GMT  
acceptable_ads  
  last updated: Mon, 28 Dec 2015 23:42:02 GMT  
  
==== Settings ====  
debug_logging: false
youtube_channel_whitelist: false
whitelist_hulu_ads: false
show_context_menu_items: true
show_advanced_options: false
display_stats: true
display_menu_stats: true
show_block_counts_help_link: false
dropbox_sync: false
show_survey: true
malware-notification: undefined
  
==== Other info: ====  
AdBlock version number: 2.45 Stable  
Total pings: 2  
UserAgent: Mozilla/5.0 (Windows NT 6.1 WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/537.36
  1. Support Staff 1 Posted by Rhana on 31 Dec, 2015 04:42 PM

    Rhana's Avatar

    Hi Mike,

    Thanks for the detailed bug report!

    If a website isn't working properly with AdBlock running, it could be caused by a broken filter in one of your filter lists. We don't maintain the lists, but we can help you isolate the problem filter so you can report it to the list maintainers. Here's how:

    1. First try updating your filter lists. Click the AdBlock button and select Options. On the FILTER LISTS tab click update now and then reload the page where you're seeing the problem. If the problem goes away, great, you're all done! You just had an outdated list. If the problem is still there, keep going.
    2. Next, try disabling all your filter lists. Uncheck all the lists on the "FILTER LISTS" page, then reload the page where you’re seeing the problem. If the problem goes away, great, we know it's one of the lists that's causing it.
    3. Now re-enable the lists one by one, reloading the page where you’re seeing the problem after each list is enabled. (Make sure to wait for AdBlock to fetch the list before reloading the page.) Which list causes the problem to happen again?
    4. Please report this to the list maintainers. You can find the contact info in our Knowledge Base.

    If unchecking all the filter lists did not fix the problem, try the same thing with your browser extensions: Disable all of them, then re-enable the extensions one by one, reloading the problem page after each. Which extension causes the problem to happen again?

    Let us know how it goes!

    You can read more in our Knowledge Base.

    Rhana
    AdBlock Community Manager

  2. 2 Posted by Hale, Mike on 31 Dec, 2015 05:44 PM

    Hale, Mike's Avatar

    Thanks Rhana!

    It looks like EasyList is causing the problem. I’ll reach out to them about it.

    Thanks!

  3. Support Staff 3 Posted by Rhana on 31 Dec, 2015 06:52 PM

    Rhana's Avatar

    Hi Mike,

    Terrific, glad you were able to isolate the problem list. Please let us know if you don't hear back from them within a few days.

    Rhana
    AdBlock Community Manager

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