tag:old-support.getadblock.com,2013-08-06:/discussions/problems/93380-fyi-adblock-adding-creating-large-emails-on-microsoft-outlook-webmailAdBlock: Discussion 2016-01-10T00:28:53Ztag:old-support.getadblock.com,2013-08-06:Comment/388388932016-01-07T01:33:18Z2016-01-08T16:38:15ZFYI AdBlock adding creating large emails on Microsoft Outlook webmail!<div><p>Hi Soames,</p>
<p>This doesn't sound like something AdBlock could cause. Can you
please remove the whitelist and try a couple of things to isolate
the problem?</p>
<p>First let's get some basic troubleshooting information. Please
click the <strong>AdBlock button</strong> and select
<strong>Options</strong>, then click <strong>SUPPORT</strong>. Next
to <strong>"Have our team requested some debug info?"</strong>
click <strong>here</strong>. Paste the text from the box into this
discussion.</p>
<ol>
<li>Try updating your filter lists. Click the <strong>AdBlock
button</strong> and select <strong>Options</strong>. On the
<strong>FILTER LISTS</strong> tab click <strong>update now</strong>
and then reload the page where you're seeing the problem. If the
problem goes away, great, you're all done! You just had an outdated
list. If the problem is still there, keep going.<br></li>
<li>Next, try disabling all your filter lists. Uncheck all the
lists on the "FILTER LISTS" page, then reload the page where
you’re seeing the problem. If the problem goes away, great,
we know it's one of the lists that's causing it.<br></li>
<li>Now re-enable the lists one by one, reloading the page where
you’re seeing the problem after each list is enabled. (Make
sure to wait for AdBlock to fetch the list before reloading the
page.) Which list causes the problem to happen again?<br></li>
<li>Please report this to the list maintainers. You can find the
<a href="http://support.getadblock.com/kb/other-problems/how-can-i-contact-the-filter-list-maintainers">
contact info</a> in our Knowledge Base.</li>
</ol>
<p>If unchecking all the filter lists did not fix the problem, try
the same thing with your browser extensions: Disable all of them,
then re-enable the extensions one by one, reloading the problem
page after each. Which extension causes the problem to happen
again?</p>
<p>Let us know how it goes!</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/388388932016-01-08T00:47:11Z2016-01-08T16:38:14ZFYI AdBlock adding creating large emails on Microsoft Outlook webmail!<div><p>Here is an email directly from my MS webmail account to yourself
with Adblock enabled but my manual filters configured WITHOUT the
URLs of my webmail client (ie you this email should be way larger
than you expect).</p>
<p>​</p>
<p>Adblock Filter list for "normal sized" emails:</p>
<p>@@<a href="http://mail.seaspan.com$document">http://mail.seaspan.com$document</a>
@@<a href="https://mail.seaspan.com$document">https://mail.seaspan.com$document</a>
@@bestbuy.ca$document @@speedof.me$document</p>
<p>Adblock Filter list for "large" emails: (this email sent with
this configuration)</p>
<p>@@bestbuy.ca$document @@speedof.me$document</p>
<p>Adblock support info here as requested: (sorry, don't have time
to troubleshoot your instructions right now)</p>
<p>==== Filter Lists ==== adblock_custom<br>
last updated: Tue, 05 Jan 2016 13:32:47 GMT easylist<br>
last updated: Tue, 05 Jan 2016 03:32:51 GMT malware<br>
last updated: Thu, 07 Jan 2016 03:33:09 GMT easyprivacy<br>
last updated: Thu, 07 Jan 2016 06:33:14 GMT antisocial<br>
last updated: Tue, 05 Jan 2016 14:32:49 GMT warning_removal<br>
last updated: Thu, 07 Jan 2016 21:33:07 GMT acceptable_ads<br>
last updated: Wed, 06 Jan 2016 22:33:11 GMT <a>url:http://www.ebates.ca/static/cashback-shopping-whitelist</a>?<br>
last updated: Wed, 06 Jan 2016 01:32:53 GMT</p>
<p>==== Custom Filters ==== @@bestbuy.ca$document
@@speedof.me$document</p>
<p>==== Settings ==== debug_logging: false<br>
youtube_channel_whitelist: false<br>
whitelist_hulu_ads: false<br>
show_context_menu_items: false<br>
show_advanced_options: true<br>
display_stats: true<br>
display_menu_stats: true<br>
show_block_counts_help_link: true<br>
dropbox_sync: false<br>
show_survey: true<br>
clicktoflash_compatibility_mode: true<br>
malware-notification: undefined</p>
<p>==== Other info: ==== AdBlock version number: 2.42 Stable<br>
Last known error: Date added:Mon Nov 23 2015 18:26:56 GMT-0800
(PST) Error: filtering/myfilters.js:522:54<br>
Total pings: 22<br>
UserAgent: Mozilla/5.0 (Macintosh Intel Mac OS X 10_11_2)
AppleWebKit/601.3.9 (KHTML, like Gecko) Version/9.0.2
Safari/601.3.9</p>
<hr>
<p>Sent: January-07-16 4:08 PM<br>
To: Soames Lum<br>
Subject: Fwd: FYI AdBlock adding creating large emails on Microsoft
Outlook webmail! [Problems #93380]</p>
<p>Begin forwarded message:</p></div>Soames Lumtag:old-support.getadblock.com,2013-08-06:Comment/388388932016-01-10T00:28:53Z2016-01-10T00:28:53ZFYI AdBlock adding creating large emails on Microsoft Outlook webmail!<div><p>Hi Soames,</p>
<p>Thank you for the debugging information. It will really help if
you can try those troubleshooting suggestions I gave you. Here they
are again for reference.</p>
<ol>
<li>First try updating your filter lists. Click the <strong>AdBlock
button</strong> and select <strong>Options</strong>. On the
<strong>FILTER LISTS</strong> tab click <strong>update now</strong>
and then reload the page where you're seeing the problem. If the
problem goes away, great, you're all done! You just had an outdated
list. If the problem is still there, keep going.<br></li>
<li>Next, try disabling all your filter lists. Uncheck all the
lists on the "FILTER LISTS" page, then reload the page where
you’re seeing the problem. If the problem goes away, great,
we know it's one of the lists that's causing it.<br></li>
<li>Now re-enable the lists one by one, reloading the page where
you’re seeing the problem after each list is enabled. (Make
sure to wait for AdBlock to fetch the list before reloading the
page.) Which list causes the problem to happen again?<br></li>
<li>Please report this to the list maintainers. You can find the
<a href="http://support.getadblock.com/kb/other-problems/how-can-i-contact-the-filter-list-maintainers">
contact info</a> in our Knowledge Base.</li>
</ol>
<p>Please let us know how it goes!</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhana