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AdBlocker not installing

Brandon's Avatar


07 Jan, 2016 06:20 AM

after adblocker downloads a message pops up saying "Could not move extension directory to profile" i am confused and need awnsers.

  1. Support Staff 1 Posted by Rhana on 07 Jan, 2016 09:06 PM

    Rhana's Avatar

    Hi Brandon,

    This error can happen when installing any Chrome extension, not just AdBlock. I found a couple of solutions on the web that you can try.

    The first is simply to empty your Recycle Bin.

    If that doesn't work:

    1. Make sure that Chrome syncing is on and that all of your extensions, bookmarks, etc., are being synced to your Google account.
    2. Uninstall Chrome. Be sure to select Also delete your browsing data.
    3. Reinstall Chrome.

    Please let us know which, if either, of these suggestions helps!

    AdBlock Community Manager

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