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AdBlock Not Working

Sampath's Avatar


10 Jan, 2016 09:29 PM

AdBlock not working. Does not block any ads.

  1. 1 Posted by Sampath on 10 Jan, 2016 09:34 PM

    Sampath's Avatar

    I had some problem with my PC, uninstalled Google Chrome and restored my PC, then installed Google Chrome and AdBlock, not it is not working.

  2. Support Staff 2 Posted by Rhana on 13 Jan, 2016 05:34 PM

    Rhana's Avatar

    Hi Sampath,

    Can you please:

    1. Click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here and paste the text from the box into this discussion.
    2. Attach a screenshot with some of the ads you're seeing clearly marked. Please be sure to capture the entire browser window.

    AdBlock Community Manager

  3. 3 Posted by Sampath Annamra... on 16 Jan, 2016 02:37 PM

    Sampath Annamraju's Avatar

    It is not like it is happening on all the devices, but only on my personal
    laptop. I even reset my laptop. re-installed all apps, and I still see the
    adds and I do not used to get pop-ups, like if I click a link on a website,
    it opens the same page in another website and the page I was on goes to
    some add.

    And while watching YouTube, it plays an add when you open a video. I do not
    used to get those adds, now I even see them.

    [image: Inline image 2]
    [image: Inline image 1]



  4. Support Staff 4 Posted by Rhana on 16 Jan, 2016 05:27 PM

    Rhana's Avatar

    Hi Sampath,

    Can you please try unticking Allow some non-intrusive advertising in AdBlock's options and let us know if that makes a difference?

    AdBlock Community Manager

  5. 5 Posted by Sampath Annamra... on 25 Jan, 2016 08:56 AM

    Sampath Annamraju's Avatar

    Hello Rhana,

    I am sorry for the late reply. I was on vacation. I dunno what you did, but
    it seems to be working. Thank you so much.


  6. Support Staff 6 Posted by Rhana on 25 Jan, 2016 04:48 PM

    Rhana's Avatar

    Hi Sampath,

    Terrific, glad everything is working again! Please don't hesitate to let us know if there's any way we can assist in the future.

    AdBlock Community Manager

  7. Rhana closed this discussion on 25 Jan, 2016 04:48 PM.

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