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AdBlock Not Working

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Sampath

10 Jan, 2016 09:29 PM

AdBlock not working. Does not block any ads.

• AdBlock.JPG 48.8 KB

1. 1 Posted by Sampath on 10 Jan, 2016 09:34 PM

   

   I had some problem with my PC, uninstalled Google Chrome and restored my PC, then installed Google Chrome and AdBlock, not it is not working.

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2. Support Staff 2 Posted by Rhana on 13 Jan, 2016 05:34 PM

   

   Hi Sampath,

   Can you please:

   1. Click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here and paste the text from the box into this discussion.
      
   2. Attach a screenshot with some of the ads you're seeing clearly marked. Please be sure to capture the entire browser window.

   Rhana
   AdBlock Community Manager

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3. 3 Posted by Sampath Annamra... on 16 Jan, 2016 02:37 PM

   

   It is not like it is happening on all the devices, but only on my personal
   laptop. I even reset my laptop. re-installed all apps, and I still see the
   adds and I do not used to get pop-ups, like if I click a link on a website,
   it opens the same page in another website and the page I was on goes to
   some add.

   And while watching YouTube, it plays an add when you open a video. I do not
   used to get those adds, now I even see them.

   [image: Inline image 2]
   [image: Inline image 1]

   Thanks,

   Sampath.

   • image.png 390 KB
   • image.png 597 KB
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4. Support Staff 4 Posted by Rhana on 16 Jan, 2016 05:27 PM

   

   Hi Sampath,

   Can you please try unticking Allow some non-intrusive advertising in AdBlock's options and let us know if that makes a difference?

   Rhana
   AdBlock Community Manager

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5. 5 Posted by Sampath Annamra... on 25 Jan, 2016 08:56 AM

   

   Hello Rhana,

   I am sorry for the late reply. I was on vacation. I dunno what you did, but
   it seems to be working. Thank you so much.

   -Sampath.

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6. Support Staff 6 Posted by Rhana on 25 Jan, 2016 04:48 PM

   

   Hi Sampath,

   Terrific, glad everything is working again! Please don't hesitate to let us know if there's any way we can assist in the future.

   Rhana
   AdBlock Community Manager

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7. Rhana closed this discussion on 25 Jan, 2016 04:48 PM.