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How to determine which ad site is causing a specific problem

Chris Shaffer's Avatar

Chris Shaffer

15 Jan, 2016 04:42 AM

The Oregon Museum of Science and Industry (omsi.edu) calendar doesn't work when AdBlock is enabled. I can tell by looking at the details that there are six ads on the site. Turning off AdBlock for the domain allows the site to work, but I don't really want to enable all six ad sites - I want to figure out exactly which ad site is fubaring the calendar and enable just that one so I can buy tickets, without enabling the other five. It seems that turning AdBlock on and off for the page and the domain are my only options? Is there a way to isolate just the one ad and let it through? It would be great if there were a way to have AdBlock highlight the space where each ad would appear and tell me which filter blocked it...

The site: http://omsi.edu/calendar?start%5Bvalue%5D%5Bdate%5D=&end%5Bvalu...

I attached a screenshot (20.39.30) that shows the site with AdBlock enabled, and another screenshot (20.40.08) that shows the site with AdBlock disabled.

  1. 1 Posted by Chris Shaffer on 15 Jan, 2016 04:43 AM

    Chris Shaffer's Avatar

    The screenshots are in reverse order, but you can see in the bottom one that the date dropdown is missing, and in the top (with AdBlock disabled) the date dropdown is populated.

  2. Support Staff 2 Posted by Rhana on 16 Jan, 2016 03:43 AM

    Rhana's Avatar

    Hi Chris,

    Let's start with some basic troubleshooting information. Please click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here. Paste the text from the box into this discussion.

    If a web page isn't working properly with AdBlock on, it could be caused by a broken filter in one of your filter lists. We don't maintain the lists, but we can help you isolate the problem filter so you can report it to the list maintainers. Here's how:

    1. First try updating your filter lists. Click the AdBlock button and select Options. On the FILTER LISTS tab click update now and then reload the page where you're seeing the problem. If the problem goes away, great, you're all done! You just had an outdated list. If the problem is still there, keep going.
    2. Next, try disabling all your filter lists. Uncheck all the lists on the "FILTER LISTS" page, then reload the page where you’re seeing the problem. If the problem goes away, great, we know it's one of the lists that's causing it.
    3. Now re-enable the lists one by one, reloading the page where you’re seeing the problem after each list is enabled. (Make sure to wait for AdBlock to fetch the list before reloading the page.) Which list causes the problem to happen again?
    4. Please report this to the list maintainers. You can find the contact info in our Knowledge Base.

    If unchecking all the filter lists did not fix the problem, try the same thing with your browser extensions: Disable all of them, then re-enable the extensions one by one, reloading the problem page after each. Which extension causes the problem to happen again?

    Let us know how it goes!

    You can read more in our Knowledge Base.

    Rhana
    AdBlock Community Manager

  3. 3 Posted by Chris Shaffer on 16 Jan, 2016 04:01 AM

    Chris Shaffer's Avatar

    Hi,

    Your extension causes the problem, which was visible in the screenshots I
    sent. I did the recommended steps above. The debug info is:

    ==== Filter Lists ====
    adblock_custom
      last updated: Wed, 13 Jan 2016 14:57:39 GMT
    easylist
      last updated: Fri, 15 Jan 2016 18:08:03 GMT
    easyprivacy
      last updated: Thu, 14 Jan 2016 16:54:46 GMT
    antisocial
      last updated: Tue, 12 Jan 2016 14:58:38 GMT
    malware
      last updated: Fri, 15 Jan 2016 07:09:58 GMT
    annoyances
      last updated: Mon, 11 Jan 2016 20:10:40 GMT
    warning_removal
      last updated: Fri, 15 Jan 2016 18:07:54 GMT

    ==== Custom Filters ====
    www.facebook.com##DIV[class="rightColumnWrapper"]
    www.facebook.com##DIV[class="_2b2u"]
    www.facebook.com##DIV[class="clearfix _3tx"]
    @@||iwc.tiaa-cref.org/$document
    @@||iwc.tiaa-cref.org/$document
    @@||iwc.tiaa-cref.org/$document
    @@||iwc.tiaa-cref.org/$document
    @@||iwc.tiaa-cref.org/$document
    @@||iwc.tiaa-cref.org/$document
    @@|http://omsi.edu/calendar?$document
    @@|http://omsi.edu/calendar?$document
    @@|http://omsi.edu/calendar?$document
    @@|https://www.ticketing.omsi.edu/Checkout.aspx|$document

    ==== Settings ====
    debug_logging: false
    youtube_channel_whitelist: false
    whitelist_hulu_ads: false
    show_context_menu_items: true
    show_advanced_options: true
    display_stats: true
    display_menu_stats: true
    show_block_counts_help_link: true
    dropbox_sync: true
    show_survey: true
    data_collection: true
    malware-notification: true

    ==== Other info: ====
    AdBlock version number: 2.46 Stable
    Total pings: 33
    UserAgent: Mozilla/5.0 (Macintosh Intel Mac OS X 10_10_5)
    AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.111 Safari/537.36

    ==== Extension and App Information ====
    Number 1
      name: Google Slides
      id: aapocclcgogkmnckokdopfmhonfmgoek
      version: 0.9
      enabled: true
      type: legacy_packaged_app

    Number 2
      name: Floorplanner
      id: abopacaefhbognnmeigicfpgnmpideag
      version: 14
      enabled: true
      type: hosted_app

    Number 3
      name: Entanglement Web App
      id: aciahcmjmecflokailenpkdchphgkefd
      version: 3.4.9
      enabled: true
      type: hosted_app

    Number 4
      name: Google Docs
      id: aohghmighlieiainnegkcijnfilokake
      version: 0.9
      enabled: true
      type: legacy_packaged_app

    Number 5
      name: Google Drive
      id: apdfllckaahabafndbhieahigkjlhalf
      version: 14.1
      enabled: true
      type: hosted_app

    Number 6
      name: Web Developer
      id: bfbameneiokkgbdmiekhjnmfkcnldhhm
      version: 0.4.6
      enabled: true
      type: extension

    Number 7
      name: Adblock for Youtube™
      id: cmedhionkhpnakcndndgjdbohmhepckk
      version: 4.0.2
      enabled: true
      type: extension

    Number 8
      name: Puk-Puk
      id: cngkcldnnppckgbmndaccoffaikjbemc
      version: 3
      enabled: true
      type: theme

    Number 9
      name: Ad-blocker for Gmail™
      id: coibnogmjcpbccgjofoiklnfpbbjbapo
      version: 2.8
      enabled: true
      type: extension

    Number 10
      name: Google Search
      id: coobgpohoikkiipiblmjeljniedjpjpf
      version: 0.0.0.60
      enabled: true
      type: hosted_app

    Number 11
      name: Search by Image (by Google)
      id: dajedkncpodkggklbegccjpmnglmnflm
      version: 1.5.1
      enabled: true
      type: extension

    Number 12
      name: Dropbox for Gmail
      id: dpdmhfocilnekecfjgimjdeckachfbec
      version: 1.1.3
      enabled: true
      type: extension

    Number 13
      name: Google Calendar
      id: ejjicmeblgpmajnghnpcppodonldlgfn
      version: 4.5.6
      enabled: true
      type: hosted_app

    Number 14
      name: Google Sheets
      id: felcaaldnbdncclmgdcncolpebgiejap
      version: 1.1
      enabled: true
      type: legacy_packaged_app

    Number 15
      name: HTTPS Everywhere
      id: gcbommkclmclpchllfjekcdonpmejbdp
      version: 2015.12.16
      enabled: true
      type: extension

    Number 16
      name: EZProxy Redirect
      id: gfhnhcbpnnnlefhobdnmhenofhfnnfhi
      version: 14
      enabled: true
      type: extension

    Number 17
      name: Google Docs Offline
      id: ghbmnnjooekpmoecnnnilnnbdlolhkhi
      version: 1.1
      enabled: true
      type: extension

    Number 18
      name: Vanilla Cookie Manager
      id: gieohaicffldbmiilohhggbidhephnjj
      version: 1.4.0
      enabled: true
      type: extension

    Number 19
      name: AdBlock
      id: gighmmpiobklfepjocnamgkkbiglidom
      version: 2.46
      enabled: true
      type: extension

    Number 20
      name: Yucata
      id: gljddcenmfcicgdenbfalmhjebcapcbp
      version: 1.2.2
      enabled: true
      type: extension

    Number 21
      name: ScriptBlock
      id: hcdjknjpbnhdoabbngpmfekaecnpajba
      version: 1.3
      enabled: true
      type: extension

    Number 22
      name: LastPass: Free Password Manager
      id: hdokiejnpimakedhajhdlcegeplioahd
      version: 4.0.3
      enabled: true
      type: extension

    Number 23
      name: Select To Get Maps
      id: hinehgnhgiohbfpbpgkjnelkcgdkcgha
      version: 1.1.1
      enabled: true
      type: extension

    Number 24
      name: Pixlr Touch Up
      id: jklljiahjgoglchglekebfljnmbaleig
      version: 1.5.0
      enabled: true
      type: packaged_app

    Number 25
      name: Cisco WebEx Extension
      id: jlhmfgmfgeifomenelglieieghnjghma
      version: 1.0.1
      enabled: true
      type: extension

    Number 26
      name: UglyEmail
      id: ldgiafaliifpknmgofiifianlnbgflgj
      version: 0.4
      enabled: true
      type: extension

    Number 27
      name: Toolkit for YNAB
      id: lmhdkkhepllpnondndgpgclfjnlofgjl
      version: 0.3.3
      enabled: true
      type: extension

    Number 28
      name: Application Launcher for Drive (by Google)
      id: lmjegmlicamnimmfhcmpkclmigmmcbeh
      version: 3.2
      enabled: true
      type: extension

    Number 29
      name: Murdoch Block
      id: moepiacmhnmbiilhpojodnaopndhddpg
      version: 1.3
      enabled: true
      type: extension

    Number 30
      name: Google Hangouts
      id: nckgahadagoaajjgafhacjanaoiihapd
      version: 2015.1204.418.1
      enabled: true
      type: extension

    Number 31
      name: feedly Mini
      id: ndhinffkekpekljifjkkkkkhopnjodja
      version: 34
      enabled: true
      type: extension

    Number 32
      name: RSS Subscription Extension (by Google)
      id: nlbjncdgjeocebhnmkbbbdekmmmcbfjd
      version: 2.2.4
      enabled: true
      type: extension

    Number 33
      name: Chrome Apps & Extensions Developer Tool
      id: ohmmkhmmmpcnpikjeljgnaoabkaalbgc
      version: 0.1.18
      enabled: true
      type: packaged_app

    Number 34
      name: Gmail
      id: pjkljhegncpnkpknbcohdijeoejaedia
      version: 8.1
      enabled: true
      type: hosted_app

    Number 35
      name: Inbox by Gmail
      id: pkclgpgponpjmpfokoepglboejdobkpl
      version: 1.0.2
      enabled: true
      type: hosted_app

    Number 36
      name: Privacy Badger
      id: pkehgijcmpdhfbdbbnkijodmdjhbjlgp
      version: 2015.12.3
      enabled: false
      type: extension

  4. Support Staff 4 Posted by Rhana on 17 Jan, 2016 02:27 PM

    Rhana's Avatar

    Hi Chris,

    Our resource page should do what you're looking for. Here's how to get to it:

    1. Click the AdBlock button > Options, and on the GENERAL tab select I'm an advanced user, show me advanced options.
    2. Reload the page you're trying to use.
    3. Click the AdBlock button > Show all requests.

    This will show you all the resources on that page, including ads, and for blocked and hidden resources, which filter list blocked or hid them.

    Rhana
    AdBlock Community Manager

  5. 5 Posted by Chris Shaffer on 17 Jan, 2016 02:54 PM

    Chris Shaffer's Avatar

    The list doesn't appear to show the filter list that blocked each resource.

    [image: Screenshot 2016-01-17 06.51.59.png]

  6. 6 Posted by Chris Shaffer on 17 Jan, 2016 03:10 PM

    Chris Shaffer's Avatar

    So, I figured out that the thing causing the problem is the matched filter /
    downloads.mailchimp.com/* which appears in Fanboy's Annoyances.

    I put this in my custom list:

         @@||mailchimp.com$document

    But it still doesn't work. How can I override the block of mailchimp while
    still keeping the rest of the Fanboy's Annoyances list?

    Chris

  7. Support Staff 7 Posted by Rhana on 19 Jan, 2016 09:25 PM

    Rhana's Avatar

    Hi Chris,

    You've got the filter nearly right. That filter would whitelist any page on any site that begins with mailchimp.com, BUT only on mailchimp.com. To whitelist mailchimp on ANY site, use this filter: @@/downloads.mailchimp.com/* (or add downloads.mailchimp.com/* to the Exclude filter list on the CUSTOM tab).

    Please let us know if that doesn't work for you!

    Rhana
    AdBlock Community Manager

  8. 8 Posted by Chris Shaffer on 19 Jan, 2016 09:52 PM

    Chris Shaffer's Avatar

    Thanks!

  9. Rhana closed this discussion on 19 Jan, 2016 09:54 PM.

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