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How to determine which ad site is causing a specific problem

• Edit

Chris Shaffer

15 Jan, 2016 04:42 AM

The Oregon Museum of Science and Industry (omsi.edu) calendar doesn't work when AdBlock is enabled. I can tell by looking at the details that there are six ads on the site. Turning off AdBlock for the domain allows the site to work, but I don't really want to enable all six ad sites - I want to figure out exactly which ad site is fubaring the calendar and enable just that one so I can buy tickets, without enabling the other five. It seems that turning AdBlock on and off for the page and the domain are my only options? Is there a way to isolate just the one ad and let it through? It would be great if there were a way to have AdBlock highlight the space where each ad would appear and tell me which filter blocked it...

The site: http://omsi.edu/calendar?start%5Bvalue%5D%5Bdate%5D=&end%5Bvalu...

I attached a screenshot (20.39.30) that shows the site with AdBlock enabled, and another screenshot (20.40.08) that shows the site with AdBlock disabled.

• Screenshot_2016-01-14_20.40.08.png 180 KB
• Screenshot_2016-01-14_20.39.30.png 213 KB

1. 1 Posted by Chris Shaffer on 15 Jan, 2016 04:43 AM

   

   The screenshots are in reverse order, but you can see in the bottom one that the date dropdown is missing, and in the top (with AdBlock disabled) the date dropdown is populated.

   • Edit

2. Support Staff 2 Posted by Rhana on 16 Jan, 2016 03:43 AM

   

   Hi Chris,

   Let's start with some basic troubleshooting information. Please click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here. Paste the text from the box into this discussion.

   If a web page isn't working properly with AdBlock on, it could be caused by a broken filter in one of your filter lists. We don't maintain the lists, but we can help you isolate the problem filter so you can report it to the list maintainers. Here's how:

   1. First try updating your filter lists. Click the AdBlock button and select Options. On the FILTER LISTS tab click update now and then reload the page where you're seeing the problem. If the problem goes away, great, you're all done! You just had an outdated list. If the problem is still there, keep going.
      
   2. Next, try disabling all your filter lists. Uncheck all the lists on the "FILTER LISTS" page, then reload the page where you’re seeing the problem. If the problem goes away, great, we know it's one of the lists that's causing it.
      
   3. Now re-enable the lists one by one, reloading the page where you’re seeing the problem after each list is enabled. (Make sure to wait for AdBlock to fetch the list before reloading the page.) Which list causes the problem to happen again?
      
   4. Please report this to the list maintainers. You can find the contact info in our Knowledge Base.

   If unchecking all the filter lists did not fix the problem, try the same thing with your browser extensions: Disable all of them, then re-enable the extensions one by one, reloading the problem page after each. Which extension causes the problem to happen again?

   Let us know how it goes!

   You can read more in our Knowledge Base.

   Rhana
   AdBlock Community Manager

   • Edit

3. 3 Posted by Chris Shaffer on 16 Jan, 2016 04:01 AM

   

   Hi,

   Your extension causes the problem, which was visible in the screenshots I
   sent. I did the recommended steps above. The debug info is:

   ==== Filter Lists ====
   adblock_custom
     last updated: Wed, 13 Jan 2016 14:57:39 GMT
   easylist
     last updated: Fri, 15 Jan 2016 18:08:03 GMT
   easyprivacy
     last updated: Thu, 14 Jan 2016 16:54:46 GMT
   antisocial
     last updated: Tue, 12 Jan 2016 14:58:38 GMT
   malware
     last updated: Fri, 15 Jan 2016 07:09:58 GMT
   annoyances
     last updated: Mon, 11 Jan 2016 20:10:40 GMT
   warning_removal
     last updated: Fri, 15 Jan 2016 18:07:54 GMT

   ==== Custom Filters ====
   www.facebook.com##DIV[class="rightColumnWrapper"]
   www.facebook.com##DIV[class="_2b2u"]
   www.facebook.com##DIV[class="clearfix _3tx"]
   @@||iwc.tiaa-cref.org/$document
   @@||iwc.tiaa-cref.org/$document
   @@||iwc.tiaa-cref.org/$document
   @@||iwc.tiaa-cref.org/$document
   @@||iwc.tiaa-cref.org/$document
   @@||iwc.tiaa-cref.org/$document
   @@|http://omsi.edu/calendar?$document
   @@|http://omsi.edu/calendar?$document
   @@|http://omsi.edu/calendar?$document
   @@|https://www.ticketing.omsi.edu/Checkout.aspx|$document

   ==== Settings ====
   debug_logging: false
   youtube_channel_whitelist: false
   whitelist_hulu_ads: false
   show_context_menu_items: true
   show_advanced_options: true
   display_stats: true
   display_menu_stats: true
   show_block_counts_help_link: true
   dropbox_sync: true
   show_survey: true
   data_collection: true
   malware-notification: true

   ==== Other info: ====
   AdBlock version number: 2.46 Stable
   Total pings: 33
   UserAgent: Mozilla/5.0 (Macintosh Intel Mac OS X 10_10_5)
   AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.111 Safari/537.36

   ==== Extension and App Information ====
   Number 1
     name: Google Slides
     id: aapocclcgogkmnckokdopfmhonfmgoek
     version: 0.9
     enabled: true
     type: legacy_packaged_app

   Number 2
     name: Floorplanner
     id: abopacaefhbognnmeigicfpgnmpideag
     version: 14
     enabled: true
     type: hosted_app

   Number 3
     name: Entanglement Web App
     id: aciahcmjmecflokailenpkdchphgkefd
     version: 3.4.9
     enabled: true
     type: hosted_app

   Number 4
     name: Google Docs
     id: aohghmighlieiainnegkcijnfilokake
     version: 0.9
     enabled: true
     type: legacy_packaged_app

   Number 5
     name: Google Drive
     id: apdfllckaahabafndbhieahigkjlhalf
     version: 14.1
     enabled: true
     type: hosted_app

   Number 6
     name: Web Developer
     id: bfbameneiokkgbdmiekhjnmfkcnldhhm
     version: 0.4.6
     enabled: true
     type: extension

   Number 7
     name: Adblock for Youtube™
     id: cmedhionkhpnakcndndgjdbohmhepckk
     version: 4.0.2
     enabled: true
     type: extension

   Number 8
     name: Puk-Puk
     id: cngkcldnnppckgbmndaccoffaikjbemc
     version: 3
     enabled: true
     type: theme

   Number 9
     name: Ad-blocker for Gmail™
     id: coibnogmjcpbccgjofoiklnfpbbjbapo
     version: 2.8
     enabled: true
     type: extension

   Number 10
     name: Google Search
     id: coobgpohoikkiipiblmjeljniedjpjpf
     version: 0.0.0.60
     enabled: true
     type: hosted_app

   Number 11
     name: Search by Image (by Google)
     id: dajedkncpodkggklbegccjpmnglmnflm
     version: 1.5.1
     enabled: true
     type: extension

   Number 12
     name: Dropbox for Gmail
     id: dpdmhfocilnekecfjgimjdeckachfbec
     version: 1.1.3
     enabled: true
     type: extension

   Number 13
     name: Google Calendar
     id: ejjicmeblgpmajnghnpcppodonldlgfn
     version: 4.5.6
     enabled: true
     type: hosted_app

   Number 14
     name: Google Sheets
     id: felcaaldnbdncclmgdcncolpebgiejap
     version: 1.1
     enabled: true
     type: legacy_packaged_app

   Number 15
     name: HTTPS Everywhere
     id: gcbommkclmclpchllfjekcdonpmejbdp
     version: 2015.12.16
     enabled: true
     type: extension

   Number 16
     name: EZProxy Redirect
     id: gfhnhcbpnnnlefhobdnmhenofhfnnfhi
     version: 14
     enabled: true
     type: extension

   Number 17
     name: Google Docs Offline
     id: ghbmnnjooekpmoecnnnilnnbdlolhkhi
     version: 1.1
     enabled: true
     type: extension

   Number 18
     name: Vanilla Cookie Manager
     id: gieohaicffldbmiilohhggbidhephnjj
     version: 1.4.0
     enabled: true
     type: extension

   Number 19
     name: AdBlock
     id: gighmmpiobklfepjocnamgkkbiglidom
     version: 2.46
     enabled: true
     type: extension

   Number 20
     name: Yucata
     id: gljddcenmfcicgdenbfalmhjebcapcbp
     version: 1.2.2
     enabled: true
     type: extension

   Number 21
     name: ScriptBlock
     id: hcdjknjpbnhdoabbngpmfekaecnpajba
     version: 1.3
     enabled: true
     type: extension

   Number 22
     name: LastPass: Free Password Manager
     id: hdokiejnpimakedhajhdlcegeplioahd
     version: 4.0.3
     enabled: true
     type: extension

   Number 23
     name: Select To Get Maps
     id: hinehgnhgiohbfpbpgkjnelkcgdkcgha
     version: 1.1.1
     enabled: true
     type: extension

   Number 24
     name: Pixlr Touch Up
     id: jklljiahjgoglchglekebfljnmbaleig
     version: 1.5.0
     enabled: true
     type: packaged_app

   Number 25
     name: Cisco WebEx Extension
     id: jlhmfgmfgeifomenelglieieghnjghma
     version: 1.0.1
     enabled: true
     type: extension

   Number 26
     name: UglyEmail
     id: ldgiafaliifpknmgofiifianlnbgflgj
     version: 0.4
     enabled: true
     type: extension

   Number 27
     name: Toolkit for YNAB
     id: lmhdkkhepllpnondndgpgclfjnlofgjl
     version: 0.3.3
     enabled: true
     type: extension

   Number 28
     name: Application Launcher for Drive (by Google)
     id: lmjegmlicamnimmfhcmpkclmigmmcbeh
     version: 3.2
     enabled: true
     type: extension

   Number 29
     name: Murdoch Block
     id: moepiacmhnmbiilhpojodnaopndhddpg
     version: 1.3
     enabled: true
     type: extension

   Number 30
     name: Google Hangouts
     id: nckgahadagoaajjgafhacjanaoiihapd
     version: 2015.1204.418.1
     enabled: true
     type: extension

   Number 31
     name: feedly Mini
     id: ndhinffkekpekljifjkkkkkhopnjodja
     version: 34
     enabled: true
     type: extension

   Number 32
     name: RSS Subscription Extension (by Google)
     id: nlbjncdgjeocebhnmkbbbdekmmmcbfjd
     version: 2.2.4
     enabled: true
     type: extension

   Number 33
     name: Chrome Apps & Extensions Developer Tool
     id: ohmmkhmmmpcnpikjeljgnaoabkaalbgc
     version: 0.1.18
     enabled: true
     type: packaged_app

   Number 34
     name: Gmail
     id: pjkljhegncpnkpknbcohdijeoejaedia
     version: 8.1
     enabled: true
     type: hosted_app

   Number 35
     name: Inbox by Gmail
     id: pkclgpgponpjmpfokoepglboejdobkpl
     version: 1.0.2
     enabled: true
     type: hosted_app

   Number 36
     name: Privacy Badger
     id: pkehgijcmpdhfbdbbnkijodmdjhbjlgp
     version: 2015.12.3
     enabled: false
     type: extension

   • Edit

4. Support Staff 4 Posted by Rhana on 17 Jan, 2016 02:27 PM

   

   Hi Chris,

   Our resource page should do what you're looking for. Here's how to get to it:

   1. Click the AdBlock button > Options, and on the GENERAL tab select I'm an advanced user, show me advanced options.
      
   2. Reload the page you're trying to use.
      
   3. Click the AdBlock button > Show all requests.

   This will show you all the resources on that page, including ads, and for blocked and hidden resources, which filter list blocked or hid them.

   Rhana
   AdBlock Community Manager

   • Edit

5. 5 Posted by Chris Shaffer on 17 Jan, 2016 02:54 PM

   

   The list doesn't appear to show the filter list that blocked each resource.

   [image: Screenshot 2016-01-17 06.51.59.png]

   • Screenshot_2016-01-17_06.51.59.png 144 KB
   • Edit

6. 6 Posted by Chris Shaffer on 17 Jan, 2016 03:10 PM

   

   So, I figured out that the thing causing the problem is the matched filter /
   downloads.mailchimp.com/* which appears in Fanboy's Annoyances.

   I put this in my custom list:

        @@||mailchimp.com$document

   But it still doesn't work. How can I override the block of mailchimp while
   still keeping the rest of the Fanboy's Annoyances list?

   Chris

   • Screenshot_2016-01-17_06.51.59.png 144 KB
   • Edit

7. Support Staff 7 Posted by Rhana on 19 Jan, 2016 09:25 PM

   

   Hi Chris,

   You've got the filter nearly right. That filter would whitelist any page on any site that begins with mailchimp.com, BUT only on mailchimp.com. To whitelist mailchimp on ANY site, use this filter: @@/downloads.mailchimp.com/* (or add downloads.mailchimp.com/* to the Exclude filter list on the CUSTOM tab).

   Please let us know if that doesn't work for you!

   Rhana
   AdBlock Community Manager

   • Edit

8. 8 Posted by Chris Shaffer on 19 Jan, 2016 09:52 PM

   

   Thanks!

   • Edit

9. Rhana closed this discussion on 19 Jan, 2016 09:54 PM.