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josh's Avatar

josh

Jan 18, 2016 @ 05:57 PM

English only!

Please answer the following questions so that we can process your bug report, otherwise, we may have to ignore it.
Also, please put your name, or a screen name, and your email above so that we can contact you if needed.
If you don't want your report to be made public, check that box, too.

Can you provide detailed steps on how to reproduce the problem?

  1. went to youtube

What should happen when you do the above steps
youtube should open, but now it opens and has no format.

What actually happened?
youtube would not activate its format

Do you have any other comments? If you can, can you please attach a screenshot of the bug?

--- The questions below are optional but VERY helpful. ---

If unchecking all filter lists fixes the problem, which one filterlist must you check to cause the problem again after another restart?

Technical Chrome users: Go to chrome://extensions ->Developer Mode -> Inspect views: background page -> Console. Paste the contents here:

====== Do not touch below this line ======

==== Filter Lists ====  
adblock_custom  
  last updated: Thu, 14 Jan 2016 17:23:38 GMT  
easylist  
  last updated: Thu, 14 Jan 2016 16:23:06 GMT  
malware  
  last updated: Mon, 18 Jan 2016 17:54:47 GMT  
acceptable_ads  
  last updated: Sun, 17 Jan 2016 21:22:34 GMT  
  
==== Custom Filters ====  

@@|http://www.much.com/shows/south-park/episode/716097/the-city-part-of-town/|$document
@@||channelawesome.com/$document  
  
==== Settings ====  
debug_logging: false
youtube_channel_whitelist: false
whitelist_hulu_ads: false
show_context_menu_items: true
show_advanced_options: false
display_stats: true
display_menu_stats: true
show_block_counts_help_link: true
dropbox_sync: false
show_survey: true
malware-notification: undefined
  
==== Other info: ====  
AdBlock version number: 2.46 Stable  
Total pings: 23  
UserAgent: Mozilla/5.0 (Windows NT 6.1 WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.111 Safari/537.36
  1. Support Staff 1 Posted by Rhana on Jan 19, 2016 @ 01:11 AM

    Rhana's Avatar

    Hi Josh,

    Thanks for your report! An issue with the Malware Protection filter list caused YouTube to flake out.

    The folks who maintain the list quickly corrected the problem and released an update. To get it, just refresh your filter lists:

    1. Click the AdBlock button and select Options.
    2. On the FILTER LISTS tab, click update now.

    If this doesn't help, please let us know! Just reply to this email to reopen the discussion.

    Rhana
    AdBlock Community Manager

  2. Rhana closed this discussion on Jan 19, 2016 @ 01:11 AM.

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