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False positive ADS

unuinplus's Avatar

unuinplus

25 Jan, 2016 12:14 AM

Hi there, i wanna report a false positive adds on a website created by me wich is: http://hillsidecabs.co.uk/
Can you please add it to the unblocking list? it's blocking the logo in the footer and a slider in the front page.
The website doesn't have at all ads.
Thank you.

  1. Support Staff 1 Posted by Rhana on 25 Jan, 2016 06:52 PM

    Rhana's Avatar

    Hi unuinplus,

    If your website isn't working properly with AdBlock running, it could be caused by a broken filter in one of the filter lists. We don't maintain the lists, but we can help you isolate the problem filter so you can report it to the list maintainers. That will get it fixed for all your site visitors, not just you. Here's how:

    1. First try updating your filter lists. Click the AdBlock button and select Options. On the FILTER LISTS tab click update now and then reload the page where you're seeing the problem. If the problem goes away, great, you're all done! You just had an outdated list. If the problem is still there, keep going.
    2. Next, try disabling all your filter lists. Uncheck all the lists on the "FILTER LISTS" page, then reload the page where you’re seeing the problem. If the problem goes away, great, we know it's one of the lists that's causing it.
    3. Now re-enable the lists one by one, reloading the page where you’re seeing the problem after each list is enabled. (Make sure to wait for AdBlock to fetch the list before reloading the page.) Which list causes the problem to happen again?
    4. Please report this to the list maintainers. You can find the contact info in our Knowledge Base.

    If unchecking all the filter lists did not fix the problem, try the same thing with your browser extensions: Disable all of them, then re-enable the extensions one by one, reloading the problem page after each. Which extension causes the problem to happen again?

    Let us know how it goes!

    You can read more in our Knowledge Base.

    Rhana
    AdBlock Community Manager

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