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Remove Adblock from iPhone

Stephen R Mosier's Avatar

Stephen R Mosier

25 Jan, 2016 02:40 AM

The only advice I can find to remove Adblock is to control-click on a Mac and go to Chrome extensions. But there's no advice for doing this on an iphone. If I click on the 3 dots in the upper right corner of the chrome browser on my iphone, it doesn't give me any access to extensions. I really want to get this off my iphone. But I just can't figure out how to do it.

  1. Support Staff 1 Posted by Rhana on 25 Jan, 2016 06:04 PM

    Rhana's Avatar

    Hi Stephen,

    Please follow these instructions to remove AdBlock.

    This is completely optional, but we'd love to know why you decided to remove AdBlock. If you were having technical difficulties, would you like some assistance?

    AdBlock Community Manager

  2. 2 Posted by Stephen Mosier on 25 Jan, 2016 06:09 PM

    Stephen Mosier's Avatar

    Your email was just copied off your website - already been there. The
    are for a Mac, not an iPhone!

  3. Support Staff 3 Posted by Rhana on 25 Jan, 2016 07:23 PM

    Rhana's Avatar

    Hi Stephen,

    I added a section on the iPhone before I replied to your original message. Can you please refresh that page and look again? :)

    AdBlock Community Manager

  4. 4 Posted by Stephen Mosier on 26 Jan, 2016 03:33 PM

    Stephen Mosier's Avatar

    You should also tell how to remove the VPN profile (I already figured out
    where it was and how to delete it). Deleting the app icon doesn't get rid
    of the VPN profile.

    The reason I want it off my iPhone is that at least a half-dozen times a
    day, my screen tells me I can't connect to the internet. That is because of
    the VPN. I then have to connect to the internet through an app that doesn't
    use your VPN (such as google mail) and THEN go back to my internet browser.
    What a hassle. As soon as I turned off the VPN, everything worked fine
    again. No more AdBlocker for me!

  5. Support Staff 5 Posted by Neelfyn on 28 Jan, 2016 10:37 PM

    Neelfyn's Avatar

    Hi Stephen,

    The official AdBlock app for iOS doesn't use VPN profiles, only Safari Content Blocking. It is also not available for Chrome on iOS.

    It sounds like you are using another company's ad blocker. We suggest contacting them directly for instructions on how to remove their app.

  6. Neelfyn closed this discussion on 28 Jan, 2016 10:37 PM.

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