This is AdBlock's old support site. It is available for archival purposes only. To create a new discussion, or to visit the up-to-date knowledge base, please visit help.getadblock.com

Everything on my chromebook is blocked because of this app. how exactly do I unblock this stuff?

Cheyenne Mccracken 's Avatar

Cheyenne Mccracken

25 Jan, 2016 03:15 PM

English only!

Please answer the following questions so that we can process your bug report, otherwise, we may have to ignore it.
Also, please put your name, or a screen name, and your email above so that we can contact you if needed.
If you don't want your report to be made public, check that box, too.

Can you provide detailed steps on how to reproduce the problem?

What should happen when you do the above steps

What actually happened?

Do you have any other comments? If you can, can you please attach a screenshot of the bug?

--- The questions below are optional but VERY helpful. ---

If unchecking all filter lists fixes the problem, which one filterlist must you check to cause the problem again after another restart?

Technical Chrome users: Go to chrome://extensions ->Developer Mode -> Inspect views: background page -> Console. Paste the contents here:

====== Do not touch below this line ======

==== Filter Lists ====  
  
  
==== Custom Filters ====  
facebook.com$domain=facebook.com
  
  
==== Settings ====  
debug_logging: false
youtube_channel_whitelist: true
whitelist_hulu_ads: true
show_context_menu_items: false
show_advanced_options: true
display_stats: false
display_menu_stats: true
show_block_counts_help_link: true
dropbox_sync: false
show_survey: true
data_collection: true
malware-notification: false
  
==== Other info: ====  
AdBlock version number: 2.47 Stable  
Total pings: 9  
UserAgent: Mozilla/5.0 (X11 CrOS x86_64 7262.57.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.98 Safari/537.36
  1. Support Staff 1 Posted by Rhana on 25 Jan, 2016 04:10 PM

    Rhana's Avatar

    Hi Cheyenne,

    According to the debug information that accompanied your report, you are not subscribed to any of the built-in filter lists. That means AdBlock's standard functionality is not affecting your browsing.

    However, you do have a custom filter that may be preventing Facebook from working. If that is what's being blocked on your Chromebook, let's try getting rid of it and see if it helps.

    1. Click the AdBlock button and select Options. Click the CUSTOMIZE tab.
    2. Next to Manually edit your filters click Edit.
    3. Delete the line containing the word "facebook."
    4. Click Save and reload your Facebook page.

    If that doesn't help or if something other than Facebook is being blocked, can you tell us more about what's happening? Please attach a screenshot if you can.

    Rhana
    AdBlock Community Manager

Discussions are closed to public comments.
If you need help with AdBlock please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac