tag:old-support.getadblock.com,2013-08-06:/discussions/questions/3814-allowing-prerollsAdBlock: Discussion 2015-06-15T16:13:31Ztag:old-support.getadblock.com,2013-08-06:Comment/362797692015-06-15T16:13:30Z2015-06-15T16:13:30ZAllowing Prerolls<div><p>Hi gerrellcrabtree,</p>
<p>Apologies for the super late reply! We're mostly volunteers or
part-timers here at AdBlock support, and we've been digging out
from under a ton of backlogged requests.</p>
<p>If this is still happening for you, can you please:</p>
<ol>
<li>Click the <strong>AdBlock button</strong> and select
<strong>Options</strong>, then click <strong>SUPPORT</strong>. Next
to <strong>"Have our team requested some debug info?"</strong>
click <strong>here</strong> and paste the text from the box into
this discussion.<br></li>
<li>Attach a <a href="http://take-a-screenshot.org">screenshot</a>
with the ad(s) clearly marked?</li>
</ol>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhana