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Number of blocked ads...

Clifton Kelly's Avatar

Clifton Kelly

18 Mar, 2015 09:01 PM

My wife was in her e-mail site this afternoon.. and they total number of blocks just kept adding up quickly.... she noticed it at 230 and it went past 300 very fast.... should we be worried? what does that mean? Should she change her e mail address?

  1. 1 Posted by Clifton Kelly on 18 Mar, 2015 09:03 PM

    Clifton Kelly's Avatar

    I did not get the right kind of answer

  2. 2 Posted by Clifton Kelly on 18 Mar, 2015 09:18 PM

    Clifton Kelly's Avatar

    Not sure about your answer.... Do you have a phone number I can call......The answer was not helpful... Is there a human I can talk to

  3. 3 Posted by chipkelly on 18 Mar, 2015 09:21 PM

    chipkelly's Avatar

    On Wed, 18 Mar 2015 21:01:43 +0000, AdBlock
    <[email blocked]> wrote:
    > Hello Clifton Kelly!
    >
    > Thanks for creating the discussion at AdBlock called Number of blocked
    > ads... [1].
    >
    > We do not currently offer live chat support, but our support team is
    here
    > to help seven days a week, and we make every effort to reply as quickly
    > as possible.
    >
    > While you are waiting, you might review these resources for helpful
    > information:
    >
    > * No ads are being blocked [2]
    > * Report an Ad to us! [3]
    > * How do I block an Ad? [4]
    >
    > We'll send an email to you at [email blocked] when we update your
    > support request. Make sure to reply using that same email address.
    >
    > Alternatively, you can keep track of this conversation online [5].
    >
    > Even though this is an automated email, you can reply to it if you
    missed
    > something off of your original discussion text. Do so at the top of the
    > email, not the bottom.
    >
    > The AdBlock Support Team
    >
    >
    >
    > Links:
    > ------
    > [1]
    >
    http://support.getadblock.com/discussions/questions/3944-number-of-blocked-ads
    > [2]
    >
    http://support.getadblock.com/kb/im-seeing-an-ad/no-ads-are-being-blocked
    > [3] http://support.getadblock.com/kb/im-seeing-an-ad/report-an-ad-to-us
    > [4]
    http://support.getadblock.com/kb/im-seeing-an-ad/how-do-i-block-an-ad
    > [5]
    >
    http://support.getadblock.com/discussions/questions/3944-number-of-blocked-ads

  4. 4 Posted by chipkelly on 18 Mar, 2015 09:31 PM

    chipkelly's Avatar

    On Wed, 18 Mar 2015 21:01:43 +0000, AdBlock
    <[email blocked]> wrote:
    > Hello Clifton Kelly!
    >
    > Thanks for creating the discussion at AdBlock called Number of blocked
    > ads... [1].
    >
    > We do not currently offer live chat support, but our support team is
    here
    > to help seven days a week, and we make every effort to reply as quickly
    > as possible.
    >
    > While you are waiting, you might review these resources for helpful
    > information:
    >
    > * No ads are being blocked [2]
    > * Report an Ad to us! [3]
    > * How do I block an Ad? [4]
    >
    > We'll send an email to you at [email blocked] when we update your
    > support request. Make sure to reply using that same email address.
    >
    > Alternatively, you can keep track of this conversation online [5].
    >
    > Even though this is an automated email, you can reply to it if you
    missed
    > something off of your original discussion text. Do so at the top of the
    > email, not the bottom.
    >
    > The AdBlock Support Team
    >
    > HellO ??????? I need a phone number......
    >
    > Links:
    > ------
    > [1]
    >
    http://support.getadblock.com/discussions/questions/3944-number-of-blocked-ads
    > [2]
    >
    http://support.getadblock.com/kb/im-seeing-an-ad/no-ads-are-being-blocked
    > [3] http://support.getadblock.com/kb/im-seeing-an-ad/report-an-ad-to-us
    > [4]
    http://support.getadblock.com/kb/im-seeing-an-ad/how-do-i-block-an-ad
    > [5]
    >
    http://support.getadblock.com/discussions/questions/3944-number-of-blocked-ads

  5. Support Staff 5 Posted by Neelfyn on 19 Mar, 2015 06:36 PM

    Neelfyn's Avatar

    Hi Kelly,

    If this is only happening on a specific website, you probably don't have anything to worry about, as some sites simply try to load an ad over and over again if they detect that it hasn't been loaded, and AdBlock blocks that attempt every time.

    On the other hand, if this is happening on virtually every website that you visit, it could be caused by malware on your computer, in which case we recommend running a full scan using your antivirus program.

    Hope this helps!

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