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How did this get onto my laptop

Aaron 's Avatar

Aaron

Mar 20, 2015 @ 02:31 PM

Hello,

I do not recall agreeing to download this onto my laptop. Can you please explain why this is now an extension in my toolbar and how I can get rid of it?

Thanks,
Aaron

  1. Support Staff 1 Posted by Neelfyn on Mar 21, 2015 @ 01:21 AM

    Neelfyn's Avatar

    Hi Aaron,

    You can find instructions on how to uninstall AdBlock in our Knowledge Base.

    Anyone with an access to your browser can install an extension. For example, we've heard stories of computer techs who install AdBlock on their customers' computers, or the extension being installed automatically by company policy, so perhaps something similar happened here?

  2. Neelfyn closed this discussion on Mar 21, 2015 @ 01:21 AM.

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