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Hulu TV
I have followed the instructions for disabling adblock using Google Chrome, however, when watching TV episodes on Hulu.com, ads are interspersed throughout. Each time an ad is due to run, a message pops up advising the need to unblock. When I click on the BP icon, it is already disabled. . Solution?
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Support Staff 1 Posted by Rhana on 06 Jul, 2015 08:17 PM
Hi Cheryl,
If you see a button that looks like a stop sign with "ABP" inside, you're using Adblock Plus, not AdBlock. The two projects are entirely unrelated. You can read more about why the names are so similar.
You can reach ABP at adblockplus.org.
Rhana
AdBlock Community Manager
Rhana closed this discussion on 06 Jul, 2015 08:17 PM.
Cheryl Hynes re-opened this discussion on 06 Jul, 2015 08:36 PM
2 Posted by Cheryl Hynes on 06 Jul, 2015 08:36 PM
Please please, withdraw my question; I see the error is in my misunderstanding.
Thank you!
From: AdBlock [mailto:[email blocked]]
Sent: Monday, July 6, 2015 3:45 PM
To: [email blocked]
Subject: AdBlock | Your support request (in questions)
Hello cheryl hynes!
Thanks for creating the discussion at AdBlock called Hulu TV <http://support.getadblock.com/discussions/questions/63976-hulu-tv> .
We do not currently offer live chat support, but our support team is here to help seven days a week, and we make every effort to reply as quickly as possible.
While you are waiting, you might review these resources for helpful information:
* How can I translate AdBlock into my language? <http://support.getadblock.com/kb/about-the-project/how-can-i-translate-adblock-into-my-language>
* Where can I find CatBlock? <http://support.getadblock.com/kb/other-problems/where-can-i-find-catblock>
* My e-mails sent from Outlook Web Access are considered as spam! <http://support.getadblock.com/kb/other-problems/my-e-mails-sent-from-outlook-web-access-are-considered-as-spam>
We'll send an email to you at [email blocked] <mailto:[email blocked]> when we update your support request. Make sure to reply using that same email address.
Alternatively, you can keep track of this conversation online <http://support.getadblock.com/discussions/questions/63976-hulu-tv> .
Even though this is an automated email, you can reply to it if you missed something off of your original discussion text. Do so at the top of the email, not the bottom.
The AdBlock Support Team
Support Staff 3 Posted by Rhana on 06 Jul, 2015 08:38 PM
Hi Cheryl,
No worries, it happens all the time. :)
Rhana
AdBlock Community Manager
Rhana closed this discussion on 06 Jul, 2015 08:38 PM.
Cheryl Hynes re-opened this discussion on 17 Jul, 2015 11:50 PM
4 Posted by Cheryl Hynes on 17 Jul, 2015 11:50 PM
When watching TV shows on Hulu, I prefer to disable ABP and see the ads rather than a black screen for 1-3 minutes.
I have disabled ABP on Hulu and I still cannot see the ads.
Help.
Support Staff 5 Posted by Rhana on 21 Jul, 2015 06:35 PM
Hi Cheryl,
We're still AdBlock, not AdBlock Plus (ABP). :)
Rhana
AdBlock Community Manager
Rhana closed this discussion on 21 Jul, 2015 06:35 PM.
Cheryl Hynes re-opened this discussion on 21 Jul, 2015 07:54 PM
6 Posted by Cheryl Hynes on 21 Jul, 2015 07:54 PM
I am asking how to allow ads to run on Hulu.
Support Staff 7 Posted by Rhana on 22 Jul, 2015 07:12 PM
Hi Cheryl,
If you'd like to use AdBlock, I'd love to help you. But since you're using ABP, you'll need to contact them for support at http://adblockplus.org. :)
Rhana
AdBlock Community Manager
Rhana closed this discussion on 22 Jul, 2015 07:12 PM.
Cheryl Hynes re-opened this discussion on 23 Jul, 2015 08:00 AM
8 Posted by Cheryl Hynes on 23 Jul, 2015 08:00 AM
I have both ADBLOCK and adblock plus. Here is the confirmation which led me to you:
Hi Cheryl!
This is Michael Gundlach, the creator of AdBlock. Actually, this is an automatic email sent by a program that I wrote, but I hope you'll read it anyway because I have something important I'd like to say to you.
First, here's your receipt for supporting AdBlock:
Order ID: 1X388240860736616
From: Cheryl Hynes ([email blocked] <mailto:[email blocked]> )
Amount: $10.00
Payment processor: PayPal
Please advise if both should be running simultaneously. This may be the reason I am unable to ‘disable’ on certain sites.
Thanks,
C Hynes
Support Staff 9 Posted by Rhana on 28 Jul, 2015 07:50 PM
Hi Cheryl,
Ah! So sorry, I didn't pick that up in your earlier posts.
OK, you've disabled ABP, but you're still seeing that warning because AdBlock is still running, yes? You have two options.
To disable AdBlock on that site, click the AdBlock button and select Don't run on pages on this domain, and then click Exclude.
Or, you can follow the instructions in this Knowledge Base article about websites detecting AdBlock, which may help you watch videos without ads.
Please let us know how it goes!
Rhana
AdBlock Community Manager