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how to access adblock

michael steczo's Avatar

michael steczo

28 Jul, 2015 11:26 PM

I have downloaded the free version of Adblock on my computer, but it is blocking things I don't want blocked and I don't know how to access it.

  1. 1 Posted by michael steczo on 28 Jul, 2015 11:32 PM

    michael steczo's Avatar

    How do I access adblock on my computer?

  2. Support Staff 2 Posted by Rhana on 29 Jul, 2015 04:25 PM

    Rhana's Avatar

    Hi Michael,

    You can get to AdBlock's settings by clicking the AdBlock button in the browser extension bar and selecting Options.

    Can you tell us what's being blocked that shouldn't be?

    Rhana
    AdBlock Community Manager

  3. 3 Posted by Michael Steczo on 29 Jul, 2015 05:43 PM

    Michael Steczo's Avatar

    I get emails from Publishers clearing house and when I try to open them
    they won't open.

  4. Support Staff 4 Posted by Rhana on 30 Jul, 2015 08:55 PM

    Rhana's Avatar

    Hi Michael,

    Can you please:

    1. Click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here. Paste the text from the box into this discussion.
    2. Click the FILTER LISTS tab and then click update now. Does that change anything?
    3. If the problem persists, uncheck all the lists on the filter lists page and reload the page where you’re seeing the problem. Does that change anything?
    4. If unchecking all the filter lists fixes the problem, re-enable the lists one by one, reloading the page where you’re seeing the problem after each. (Make sure to wait for AdBlock to fetch the list before reloading the page.) Which list causes the problem to happen again?

    Rhana
    AdBlock Community Manager

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