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Page opens when I open Google Chrome

Alice's Avatar

Alice

16 Aug, 2015 03:15 PM

Every time I open Chrome, the adblock webpage opens up. It's not set as one of my homepages in the chrome settings. How do I change this?

  1. Support Staff 1 Posted by Rhana on 16 Aug, 2015 06:34 PM

    Rhana's Avatar

    Hi Alice,

    When you say the "AdBlock webpage" opens, do you mean our payments page? If this page is appearing every time you open Chrome, AdBlock's settings somehow keep getting reset. Here are two common reasons why this might happen:

    • Do you use a disk or file cleaning program such as Ccleaner? If so, make sure it doesn't remove localStorage files or other browser-related files, because it might be deleting AdBlock's settings.
    • Your Chrome profile might have become corrupted. First, try reinstalling AdBlock. You will see the payment page once. If you see it more than once, try creating a new Chrome profile and let us know if that changes anything.

    Rhana
    AdBlock Community Manager

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