tag:old-support.getadblock.com,2013-08-06:/discussions/questions/76707-pop-up-tabs-in-chromeAdBlock: Discussion 2018-10-19T09:08:16Ztag:old-support.getadblock.com,2013-08-06:Comment/378131412015-09-01T14:04:19Z2015-09-07T18:35:20Z"Pop-up" tabs in Chrome<div><p>When I navigate within web sites in Chrome, it keeps opening
crazy ad pages in new tabs. This is still happening with AdBlock
installed. I'm new to AdBlock, so I've probably missed some setting
to prevent this. I've tried clicking on the new tabs and blocking
but that doesn't seem to work. Can you help me, please?</p></div>deketag:old-support.getadblock.com,2013-08-06:Comment/378131412015-09-01T14:12:34Z2015-09-07T18:35:20Z"Pop-up" tabs in Chrome<div><p>Hi deke,</p>
<p>The ads you're seeing are most likely malware or adware. Can you
please <a href="http://take-a-screenshot.org">attach a
screenshot</a> with the ad(s) clearly marked? That will help us
determine which type of malware it is.</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/378131412015-09-01T14:35:20Z2015-09-07T18:35:19Z"Pop-up" tabs in Chrome<div><p>Here you go.</p></div>deketag:old-support.getadblock.com,2013-08-06:Comment/378131412015-09-01T15:37:52Z2015-09-07T18:35:19Z"Pop-up" tabs in Chrome<div><p>Hi deke,</p>
<p>Hm. When I pause AdBlock, I don't see any ads at all, let alone
a new tab like the one you saw. Did you start at <a href="http://steelcase.com">http://steelcase.com</a>?</p>
<p>Let's get some basic information. Please click the
<strong>AdBlock button</strong> and select
<strong>Options</strong>, then click <strong>SUPPORT</strong>. Next
to <strong>"Have our team requested some debug info?"</strong>
click <strong>here</strong> and paste the text from the box into
this discussion.</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/378131412015-09-01T15:42:50Z2015-09-07T18:35:19Z"Pop-up" tabs in Chrome<div><p>Yes, I have the Steelcase website open in one tab in Chrome.
When I click on any navigation link it opens a new tab with the
random website. In this case it was another furniture site. But
I've gotten anything from health insurance sites to TV listings on
something called Pluto. I have Internet Explorer running on the
same computer and I only have the problem in Chrome.</p>
<p>==== Filter Lists ====<br>
adblock_custom<br>
last updated: Sun, 30 Aug 2015 21:05:55 GMT<br>
easylist<br>
last updated: Sat, 29 Aug 2015 21:05:50 GMT<br>
malware<br>
last updated: Mon, 31 Aug 2015 19:10:41 GMT</p>
<p>==== Custom Filters ====</p>
<p>@@|<a href="http://mental.healthguru.com/survey/depression-what-was-your-experience/1?$document">http://mental.healthguru.com/survey/depression-what-was-your-experi...</a>
sponsoredweblinks.com##DIV[id="container-main"]<br>
pluto.tv##IFRAME[id="engine598"]<br>
pluto.tv##SECTION[id="layout"][class="watch_main"]</p>
<p>==== Settings ====<br>
debug_logging: false<br>
youtube_channel_whitelist: false<br>
show_google_search_text_ads: false<br>
whitelist_hulu_ads: false<br>
show_context_menu_items: true<br>
show_advanced_options: true<br>
display_stats: true<br>
display_menu_stats: true<br>
show_block_counts_help_link: true<br>
dropbox_sync: false<br>
show_survey: true<br>
malware-notification: undefined</p>
<p>==== Other info: ====<br>
AdBlock version number: 2.38 Stable<br>
Total pings: 8<br>
UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML,
like Gecko) Chrome/44.0.2403.157 Safari/537.36</p>
<p>==== Extension and App Information ====<br>
Number 1<br>
name: Google Slides<br>
id: aapocclcgogkmnckokdopfmhonfmgoek<br>
version: 0.9<br>
enabled: true<br>
type: legacy_packaged_app</p>
<p>Number 2<br>
name: Google Docs<br>
id: aohghmighlieiainnegkcijnfilokake<br>
version: 0.9<br>
enabled: true<br>
type: legacy_packaged_app</p>
<p>Number 3<br>
name: Google Drive<br>
id: apdfllckaahabafndbhieahigkjlhalf<br>
version: 14.0<br>
enabled: true<br>
type: hosted_app</p>
<p>Number 4<br>
name: YouTube<br>
id: blpcfgokakmgnkcojhhkbfbldkacnbeo<br>
version: 4.2.7<br>
enabled: true<br>
type: hosted_app</p>
<p>Number 5<br>
name: Google Search<br>
id: coobgpohoikkiipiblmjeljniedjpjpf<br>
version: 0.0.0.30<br>
enabled: true<br>
type: hosted_app</p>
<p>Number 6<br>
name: Google Sheets<br>
id: felcaaldnbdncclmgdcncolpebgiejap<br>
version: 1.1<br>
enabled: true<br>
type: legacy_packaged_app</p>
<p>Number 7<br>
name: Chrome Remote Desktop<br>
id: gbchcmhmhahfdphkhkmpfmihenigjmpp<br>
version: 45.0.2454.18<br>
enabled: true<br>
type: packaged_app</p>
<p>Number 8<br>
name: AdBlock<br>
id: gighmmpiobklfepjocnamgkkbiglidom<br>
version: 2.38<br>
enabled: true<br>
type: extension</p>
<p>Number 9<br>
name: Pin It Button<br>
id: gpdjojdkbbmdfjfahjcgigfpmkopogic<br>
version: 1.38.4<br>
enabled: true<br>
type: extension</p>
<p>Number 10<br>
name: ArcadeCake<br>
id: iehadeafgjbogbeghjncelieafmgmcnn<br>
version: 2.1.100<br>
enabled: true<br>
type: extension</p>
<p>Number 11<br>
name: Sidekick by HubSpot<br>
id: oiiaigjnkhngdbnoookogelabohpglmd<br>
version: 2.5.15<br>
enabled: true<br>
type: extension</p>
<p>Number 12<br>
name: Gmail<br>
id: pjkljhegncpnkpknbcohdijeoejaedia<br>
version: 8.1<br>
enabled: true<br>
type: hosted_app</p>
<p>Number 13<br>
name: Adobe Acrobat - Create PDF<br>
id: efaidnbmnnnibpcajpcglclefindmkaj<br>
version: 15.0.0.0<br>
enabled: false<br>
type: extension</p></div>deketag:old-support.getadblock.com,2013-08-06:Comment/378131412015-09-01T16:09:33Z2015-09-07T18:35:19Z"Pop-up" tabs in Chrome<div><p>Hi deke,</p>
<p>Ah, that sounds like adware all right. It's possible the
screenshot you originally provided cut off the part where it would
say which ad(ware) service is injecting those ads. Can you please
attach another screenshot, this time of the entire browser
window?</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/378131412015-09-01T16:23:30Z2015-09-07T18:35:19Z"Pop-up" tabs in Chrome<div><p>I closed that tab but, yep, you are right. Here's the bottom of
the one I just got:</p></div>deketag:old-support.getadblock.com,2013-08-06:Comment/378131412015-09-01T16:56:46Z2015-09-07T18:35:19Z"Pop-up" tabs in Chrome<div><p>Hi deke,</p>
<p>Aha! That was what I needed to see. The ads you're seeing are
indeed adware. AdBlock can only block ads that were on webpages in
the first place. You can read how to <a href="http://malwaretips.com/blogs/remove-arcadecake-ads/">remove the
Ads by Arcade Cake adware</a> on Malwaretips.com.</p>
<p>Please see the following Knowledge Base articles for general
information about AdBlock and malware:</p>
<ul>
<li><a href="http://support.getadblock.com/kb/other-problems/i-have-malware-on-my-computer">
I have malware on my computer!</a></li>
<li><a href="http://support.getadblock.com/kb/im-seeing-an-ad/im-seeing-similar-ads-on-every-website">
I'm seeing similar ads on every website!</a></li>
</ul>
<p>Hope this helps!</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/378131412015-09-01T20:51:24Z2015-09-07T18:35:21Z"Pop-up" tabs in Chrome<div><p>Thank you so much!<br>
Deke</p>
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<p>DEBRA ROHRBACH (DEKE)<br>
Workplace Consultant</p>
<p>P. 913.227.7732<br>
F. 913.227.7832</p>
<p>WORK/LIFE CENTER<br>
14720 W. 105th Street<br>
Lenexa, Kansas 66215</p>
<p>SCOTTRICE.COM<a href="http://www.scottrice.com">http://www.scottrice.com</a></p>
<p>[cid:<a href="mailto:image002.jpg@01D0E4C9.D0455AF0">image002.jpg@01D0E4C9.D0455AF0</a>]<a href="https://www.facebook.com/pages/Scott-Rice-Office-Works/100525540014368">https://www.facebook.com/pages/Scott-Rice-Office-Works/100525540014368</a>[cid:<a href="mailto:image003.jpg@01D0E4C9.D0455AF0">image003.jpg@01D0E4C9.D0455AF0</a>]<a href="https://twitter.com/srofficeworks">https://twitter.com/srofficeworks</a>[cid:<a href="mailto:image004.jpg@01D0E4C9.D0455AF0">image004.jpg@01D0E4C9.D0455AF0</a>]<a href="http://www.linkedin.com/company/271510?trk=tyah">http://www.linkedin.com/company/271510?trk=tyah</a>[cid:<a href="mailto:image005.jpg@01D0E4C9.D0455AF0">image005.jpg@01D0E4C9.D0455AF0</a>]<a href="https://www.pinterest.com/scottriceoffice/">https://www.pinterest.com/scottriceoffice/</a></p></div>deke