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AdBlock's announcement tab

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JC

05 Oct, 2015 04:42 PM

For several day now, every time I start a new tab after opening my browser the AdBlock "Announcing the Acceptable Ads program" tab opens too. I've read the content, now how do I get it to stop popping up. It's beginning to feel like an ad itself which defeats the point of the extension to begin with. - I'm using Windows 7 with Chrome Version 45.0.2454.101 m.

1. Support Staff 1 Posted by Rhana on 06 Oct, 2015 04:47 PM

   

   Hi JC,

   AdBlock definitely shouldn't do that. If this page is appearing every time you open Chrome, AdBlock's settings somehow keep getting reset. Here are two common reasons why this might happen:

   • Do you use a disk or file cleaning program such as Ccleaner? If so, make sure it doesn't remove localStorage files or other browser-related files, because it might be deleting AdBlock's settings.
   • Your Chrome profile might have become corrupted. First, try reinstalling AdBlock. You will see the payment page once. If you see it more than once, try creating a new Chrome profile and let us know if that changes anything.

   Rhana
   AdBlock Community Manager

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