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Windows 10 Mozilla Ad block not working

Alice's Avatar


31 Oct, 2015 01:54 PM

HI all,

Was hoping you could help with suggestions of what to do to stop pop ups. I have recently bought a new laptop with windows 10 on it pre installed and I understood Ad block does not work on edge so i installed mozilla and ad block on it. It worked for one day but now I am getting pop up no matter what I access, as per attached. I have uninstalled it and re installed it but nothing. Am I doing something wrong? I've used Ad block for years on Windows 7 and never had this issue, any suggestions on how to stop this?

Thank you,

  1. Support Staff 1 Posted by Rhana on 03 Nov, 2015 08:41 PM

    Rhana's Avatar

    Hi Alice,

    It looks as if you may have malware on your computer. From the screenshot you provided, I can't quite tell which variant it may be. Can you please attach a screenshot with a few more of the ad(s) you're seeing? Please be sure to capture the entire browser window.

    AdBlock Community Manager

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