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juan carlos's Avatar

juan carlos

27 Nov, 2015 03:16 PM

EVERYTIME THAT I CLOSED CHROME AND I OPENED AGAIN. ADBLOCK IS INACTIVE. HOW CAN ADBLOCK REMAIN ACTIVE

  1. Support Staff 1 Posted by Rhana on 27 Nov, 2015 03:25 PM

    Rhana's Avatar

    Hi Juan Carlos,

    When you say that AdBlock is inactive, do you mean that it has been paused, is disabled in Chrome's extensions list, or has been uninstalled entirely from Chrome?

    Rhana
    AdBlock Community Manager

  2. 2 Posted by Juan carlos Lor... on 27 Nov, 2015 03:27 PM

    Juan carlos Lores's Avatar

    Its in paused. The hand is in color gray and not in red

    Enviado desde mi iPhone

  3. Support Staff 3 Posted by Rhana on 27 Nov, 2015 03:56 PM

    Rhana's Avatar

    Hi Juan Carlos,

    Can you please uninstall and reinstall AdBlock?

    If that doesn't fix the problem, can you please click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here and paste the text from the box into this discussion.

    Rhana
    AdBlock Community Manager

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