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VPN

richard's Avatar

richard

14 Dec, 2015 09:06 PM

Why does AdBlock require a VPN connection on my iphone (which is using up a lot of my data minutes)?

  1. Support Staff 1 Posted by Rhana on 16 Dec, 2015 11:40 PM

    Rhana's Avatar

    Hi Richard,

    Hm, you're the second person to report this. AdBlock for Mobile by Betafish doesn't require a VPN connection. Can you please confirm, is that the ad blocker you're trying to install?

    Rhana
    AdBlock Community Manager

  2. 2 Posted by richard on 16 Dec, 2015 11:53 PM

    richard's Avatar

    It's been installed for 3 months and worked fine. All of a sudden my
    "data" usage with my carrier has gone from minor to 2GB a day. Yours is
    the only new app so I assume it's that. I turned VPN off. When I click
    on the adblock app on my iphone it says "adblock is off" Fix Adblock which
    says "it seems like you can't connect to the VPN server"

  3. Support Staff 3 Posted by Rhana on 17 Dec, 2015 01:36 AM

    Rhana's Avatar

    Hi Richard,

    That's very odd. Did you set up a VPN configuration on your phone? If so, can you try disabling it entirely and see if that makes a difference? Also, what happens to your data usage if you uninstall AdBlock?

    Rhana
    AdBlock Community Manager

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