This is AdBlock's old support site. It is available for archival purposes only. To create a new discussion, or to visit the up-to-date knowledge base, please visit

Found a webpage that detects I have AdBlock and pops up an annoying message and freezes the browser

Groucho's Avatar


13 Aug, 2015 08:01 PM

The following site notices I have AdBlock and pops up a message wanting me to click it. Of course I am not going to click on it, but the box literally freezes Chrome and I can't switch the tab and have to kill the Chrome task from task manager.

  1. Support Staff 1 Posted by Rhana on 13 Aug, 2015 09:24 PM

    Rhana's Avatar

    Hi Groucho,

    When I visit that page I see the warning, but when I close it Chrome continues to work normally and I can scroll the page to view the content. I wonder whether there's something else going on on that page.

    Can you please:

    1. Click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here. Paste the text from the box into this discussion.
    2. Click the FILTER LISTS tab and then click update now. Does that change anything?
    3. If the problem persists, uncheck all the lists on the filter lists page and reload the page where you’re seeing the problem. Does that change anything?
    4. If unchecking all the filter lists fixes the problem, re-enable the lists one by one, reloading the page where you’re seeing the problem after each. (Make sure to wait for AdBlock to fetch the list before reloading the page.) Which list causes the problem to happen again?
    5. If unchecking all the filter lists did not fix the problem, try the same thing with your browser extensions: Disable all of them, then re-enable the extensions one by one, reloading the problem page after each. Which extension causes the problem to happen again?

    AdBlock Community Manager

  2. 2 Posted by Groucho on 14 Aug, 2015 01:33 AM

    Groucho's Avatar

    Hi Rhana,I the problem is resolved, though the warning pop-up still appears, but I can click it and it goes away.Thanks a lotGroucho

         On Thursday, August 13, 2015 2:24 PM, Rhana <[email blocked]> wrote:

      #yiv0193714607 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv0193714607 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

  3. Support Staff 3 Posted by Rhana on 15 Aug, 2015 11:03 AM

    Rhana's Avatar

    Hi Groucho,

    Terrific! There's a way to get rid of the warning that usually works. If you're on a site that's refusing to show videos if AdBlock is installed, please follow the instructions in this Knowledge Base article about websites detecting AdBlock and let us know how it goes!

    A quick alternative is just to disable AdBlock on that site. Click the AdBlock button and select Don't run on pages on this domain, and then click Exclude.

    AdBlock Community Manager

Discussions are closed to public comments.
If you need help with AdBlock please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac