This is AdBlock's old support site. It is available for archival purposes only. To create a new discussion, or to visit the up-to-date knowledge base, please visit help.getadblock.com

How do I stop AdBlock "Announcing the Acceptable Ads program" page always popping up each time I log on online?

Joseph Domenic's Avatar

Joseph Domenic

07 Oct, 2015 02:12 AM

How do I stop AdBlock "Announcing the Acceptable Ads program" page always popping up each time I log on online?

regards
JD

  1. Support Staff 1 Posted by Rhana on 07 Oct, 2015 05:10 PM

    Rhana's Avatar

    Hi Joseph,

    We're sorry you keep seeing that page! AdBlock definitely shouldn't do that. If this page is appearing every time you open Chrome, AdBlock's settings somehow keep getting reset. Here are two common reasons why this might happen:

    • Do you use a disk or file cleaning program such as Ccleaner? If so, make sure it doesn't remove localStorage files or other browser-related files, because it might be deleting AdBlock's settings.
    • Your Chrome profile might have become corrupted. First, try reinstalling AdBlock. You will see the payment page once. If you see it more than once, try creating a new Chrome profile and let us know if that changes anything.

    Rhana
    AdBlock Community Manager

Discussions are closed to public comments.
If you need help with AdBlock please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac