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Can You help? I got an Issue / Problem...

Fouad's Avatar

Fouad

28 Aug, 2013 10:14 AM

Hi, Thanks for the this extension/ program. I have the following problem, and I would appreciate it if you can advice me how to resolve it:

"In some of sites the whole pages get blocked. They appear initially, and once I try to input any data, the page disappear and turn to a blank white page. When I try to refresh the screen it just shows up again for part of a second and white blank screen show up again.

1- when I choose the option "Don't Run on this page" the screen shows up and stays on, until I try to input any date then It immediately disappears. I attached two screen shots, one with page is showing the information and another screen shot with a blank screen. Sorry the pages in Arabic language. It happens to other websites, but thinks always when it is in Arabic language. It is forcing me to use boot camp and switch to Windows OS in order to use those sites. the same laptop works fine on those sites when switched to windows.

2- I tried the options "Don't Run on pages on this Domain" or "Pause AdBlock". but the screen just disappears and switches to a blank screen as in the second screen shot (attached).

3- I tried to uninstall the AdBlock, but the problem still continues.

It is strange situation and I hope you would know the reason and let me know how to fix this annoying situation.

Thanks in Advance and Best Regards,
Fouad

  1. 1 Posted by Tomáš on 28 Aug, 2013 02:14 PM

    Tomáš's Avatar

    If you tried to unistall AdBlock and problem still occured, then it seems that this is not problem of AdBlock.

    Tomáš

  2. Tomáš closed this discussion on 28 Aug, 2013 02:14 PM.

  3. Fouad AL-Shehab re-opened this discussion on 28 Aug, 2013 02:24 PM

  4. 2 Posted by Fouad AL-Shehab on 28 Aug, 2013 02:24 PM

    Fouad AL-Shehab's Avatar

    That is possible.. then what do think, it might be? Do you have any suggestions or thoughts? Thanks

  5. 3 Posted by Kieran on 28 Aug, 2013 03:11 PM

    Kieran's Avatar
    1. What other extensions are installed at about:extensions?
    2. What filter lists are enabled at AdBlock Button > Options > Filter Lists?
    3. Does updating your filters using the update now button at the Filter Lists page in 1. fix this?
    4. What is in the big textbox at AdBlock Button > Options > Customise?
    5. What browser are you using?
    6. Uncheck all filter lists and restart your browser. Does the problem disappear?
      • If unchecking all filter lists fixes the problem, which one filter list must you check to cause the problem again after another restart?
    7. What version of AdBlock is installed? (Found in top-right of AdBlock Button > Options)
  6. 4 Posted by Tomáš on 23 Jul, 2014 01:52 PM

    Tomáš's Avatar

    No reply after almost a year!

  7. Tomáš closed this discussion on 23 Jul, 2014 01:52 PM.

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