tag:old-support.getadblock.com,2013-08-06:/discussions/suggestions/554-adblock-iframesAdBlock: Discussion 2016-02-03T20:16:17Ztag:old-support.getadblock.com,2013-08-06:Comment/341551072014-08-15T14:07:56Z2014-08-15T14:07:56ZAdBlock & iFrames<div><p>Hi Jerry,</p>
<p>Could you please provide a screenshot of this issue, as well as
a link to the original discussion?</p></div>Neelfyntag:old-support.getadblock.com,2013-08-06:Comment/341551072014-08-15T15:03:48Z2014-08-15T15:03:49ZAdBlock & iFrames<div><p>Hi,</p>
<p>I have included the bottom part of the previous posting in the
screenshot, so it can be seen what I mean. This is typical of the
random appearance of the iframes / ads. Go there another time &
it’ll display in full. If I disable AdBlock the empty space
will be filled with an even more annoying ad.</p>
<p>This forum post is to be found at:<br>
<a href=
"http://www.forumgarden.com/forums/general-chit-chat/62681-its-not-gun-kills-4.html#post1461990">
http://www.forumgarden.com/forums/general-chit-chat/62681-its-not-g...</a></p>
<p>The AdBlock url where this query was posted is:<br>
<a href=
"http://support.getadblock.com/discussions/suggestions/554-adblock-iframes?unresolve=true">
http://support.getadblock.com/discussions/suggestions/554-adblock-i...</a></p>
<p>Regards,</p>
<p>Jerry</p></div>Jerry Gambletag:old-support.getadblock.com,2013-08-06:Comment/341551072014-08-20T17:17:45Z2014-08-20T17:17:45ZAdBlock & iFrames<div><p>Hi Jerry,</p>
<p>Sorry — I meant a link to the other closed thread you
mentioned in your first message.</p></div>Neelfyntag:old-support.getadblock.com,2013-08-06:Comment/341551072014-08-20T23:05:56Z2014-08-20T23:05:57ZAdBlock & iFrames<div><p>I've searched so many sites trying to find a solution to this
that I can't be sure.<br>
I think it 'may' have been this one, which although not 'quite' the
same, it looks very similar, inasmuch as the iframes remain,
although the content is removed.</p>
<p><a href=
"http://support.getadblock.com/discussions/suggestions/447-iframes-visible">
http://support.getadblock.com/discussions/suggestions/447-iframes-v...</a></p>
<p>It's like if you want to wallpaper your room, but there's a
painting hanging in the way. You remove the painting, but the
frame's still getting in the way (even if you can't see it).</p></div>Jerrytag:old-support.getadblock.com,2013-08-06:Comment/341551072014-08-22T14:34:54Z2014-08-22T14:34:54ZAdBlock & iFrames<div><p>Hi!</p>
<p>Can you post a screenshot with the ad clearly marked. If you
can, can you edit it in Paint to make it obvious what the problem
is. I'll attach your first screenshot here, as for some reason we
couldn't see where the ad was on it.</p></div>Kierantag:old-support.getadblock.com,2013-08-06:Comment/341551072014-08-22T20:12:00Z2014-08-22T20:12:08ZAdBlock & iFrames<div><p>This is a more up to date example, chowing the problem a little
more clearly, without any need for editing.</p>
<p>The 2 screenshots are of the same posting - one with Adblock
Enabled, the other with Adblock Disabled. The result is self
evident.</p>
<p>As I said previously, the size of these iFrames also tends to
vary, even within the same site, presumably to accommodate the size
of the ad. This is an example of one of the more extreme ones. My
previous posting was one of the effect made by one of the lesser
ones.</p></div>Jerrytag:old-support.getadblock.com,2013-08-06:Comment/341551072014-08-25T11:46:56Z2014-08-25T11:46:56ZAdBlock & iFrames<div><ol>
<li>Go to <strong>AdBlock button -> Options -> SUPPORT ->
"Have our team requested some debug info?</strong> and paste it
into this discussion.<br></li>
<li>Go to the FILTER LISTS tab. Does clicking "update now" fix the
problem?<br></li>
<li>Uncheck all filter lists on the same page and reload the page
with the problem. Does the problem disappear?<br>
<ul>
<li>If unchecking all filter lists fixes the problem, which one
filter list must you check to cause the problem again after another
reload? (make sure to wait for it to fetch the filter first)</li>
</ul>
</li>
</ol></div>Kierantag:old-support.getadblock.com,2013-08-06:Comment/341551072014-08-25T20:09:36Z2014-08-25T20:09:39ZAdBlock & iFrames<div><p>There isn't a Support in my Options, just:<br>
1. Show tabs on Flash & Java<br>
2. Hide placeholders of blocked elements (which I though might have
done it).<br>
3. Count filter hits.</p>
<p>Also, there is no Update Now button, although there is an Update
Filters option in Actions, which I have run, to no avail.</p></div>Jerrytag:old-support.getadblock.com,2013-08-06:Comment/341551072014-08-25T20:46:52Z2014-08-25T20:46:52ZAdBlock & iFrames<div><p>It seems that you are not using AdBlock, but instead using ABP.
We are not<br>
them, ABP is made by another company.</p>
<p>You can contact them at <a href=
"http://adblockplus.org">http://adblockplus.org</a></p></div>Kierantag:old-support.getadblock.com,2013-08-06:Comment/341551072014-08-25T21:17:11Z2014-08-25T21:17:11ZAdBlock & iFrames<div><p>That's right - I thought they were the same thing - such similar
names & logos.</p>
<p>Anyway, I've tried downloading AdBlock & Disable ABP, but
the same thing is happening. Curiously even one pages where it says
that 0 as have been blocked on the page, yet when I Disable AdBlock
there are at least 2 that show up.</p>
<p>As requested, this is the Report info...</p>
<p>==== Filter Lists ====<br>
adblock_custom<br>
easylist</p>
<p>==== Custom Filters ====</p>
<p>==== Settings ====<br>
debug_logging: false<br>
youtube_channel_whitelist: false<br>
show_google_search_text_ads: false<br>
whitelist_hulu_ads: false<br>
show_context_menu_items: true<br>
show_advanced_options: true<br>
display_stats: true<br>
show_block_counts_help_link: true</p>
<p>==== Other info: ====<br>
AdBlock version number: 1.1<br>
Total pings: 1<br>
UserAgent: Mozilla/5.0 (Windows NT 6.1 WOW64; rv:31.0)
Gecko/20100101 Firefox/31.0<br>
Navigator Language: en-US<br>
L10N Locales: en_US,en</p></div>Jerrytag:old-support.getadblock.com,2013-08-06:Comment/341551072014-08-30T17:45:44Z2014-08-30T17:45:44ZAdBlock & iFrames<div><p>Hi Jerry,</p>
<p>We couldn't reproduce the issue on our side. Since you're seeing
the same behavior with both AdBlock and Adblock Plus, it sounds
like an issue with something else on your computer.</p>
<p>Try disabling other extensions (and remove any that you don't
remember installing), and run an antivirus/antimalware scan on your
computer!</p></div>Neelfyntag:old-support.getadblock.com,2013-08-06:Comment/341551072015-07-06T21:10:16Z2015-07-06T21:10:16ZAdBlock & iFrames<div><p>Hi Jerry,</p>
<p>We're following up on discussions that haven't been active in a
while. If you are still experiencing this issue after updating
AdBlock to the latest release (currently 2.35), please reply to
this email to reopen the discussion or <a href="http://support.getadblock.com/discussion/new">create a new
discussion</a>. We'll get back to you as quickly as possible!</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/341551072015-07-06T23:05:52Z2015-07-06T23:05:52ZAdBlock & iFrames<div><p>Hi Rhana,</p>
<p>Yes it is still a problem – primarily in a forum I
frequent, forumgarden.com. Adblock gets rid of the adverts, but the
frames that contain them generally remain. This is especially a
nuisance when the ads appear to the right of postings, causing them
to squeeze the actual posts to a limited width of characters. This
is even more apparent as I tend to have my display set to larger
fonts, as I sit quite a distance back from my screen.</p>
<p>Regards,</p>
<p>Jerry</p></div>Jerry Gambletag:old-support.getadblock.com,2013-08-06:Comment/341551072015-07-08T23:51:57Z2015-07-08T23:51:57ZAdBlock & iFrames<div><p>Hi Jerry,</p>
<p>I see the same behavior, particularly on outlook.com. The ads
themselves are blocked or hidden, but the space they would
ordinarily take up remains. For these you might try using AdBlock's
custom blocking wizard, which will help you isolate and eliminate
those frames.</p>
<ol>
<li>Right-click the item you want to hide and select
<strong>AdBlock > Block this ad</strong>.<br></li>
<li>Slide the slider until the entire item is blocked.<br></li>
<li>Click <strong>Looks good</strong>, then click <strong>Block
it</strong>!</li>
</ol>
<p>Please let us know if this doesn't help!</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/341551072015-07-09T13:36:31Z2015-07-09T13:36:31ZAdBlock & iFrames<div><p>Hi Rhana,</p>
<p>Unfortunately all that does is to block the entire post.</p>
<p>Regards,</p>
<p>Jerry</p></div>Jerry Gambletag:old-support.getadblock.com,2013-08-06:Comment/341551072015-07-09T13:39:44Z2015-07-09T13:39:44ZAdBlock & iFrames<div><p>Hi Jerry,</p>
<p>OK. Can you please provide a link to a page where this is
happening? I tried visiting forumgarden.com, but I may need a
specific page to see what you're seeing.</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/341551072015-07-09T14:14:25Z2015-07-09T14:14:26ZAdBlock & iFrames<div><p>Hi Rhana,</p>
<p>A typical page, with a couple of screenshots attached...</p>
<p><a href="http://www.forumgarden.com/forums/general-chit-chat/63713-vauxhall-cannibals-whats-all-about.html#post1482391">
http://www.forumgarden.com/forums/general-chit-chat/63713-vauxhall-...</a></p>
<p>As I normally have the font zoomed a bit larger than this, the
effect is usually more dramatic.</p>
<p>Regards,</p>
<p>Jerry</p></div>Jerry Gambletag:old-support.getadblock.com,2013-08-06:Comment/341551072015-07-14T13:39:14Z2015-07-14T13:39:14ZAdBlock & iFrames<div><p>Hi Jerry,</p>
<p>We really appreciate your patience, since this has been
happening for close to a year. Obviously, this is one of the
stranger issues we've run into. Let's try a bit more
troubleshooting, okay?</p>
<ol>
<li>Click the <strong>AdBlock button</strong> and select
<strong>Options</strong>, then click <strong>SUPPORT</strong>. Next
to <strong>"Have our team requested some debug info?"</strong>
click <strong>here</strong> and paste the text from the box into
this discussion.<br></li>
<li>You said this primarily happens on forumgarden.com. Does it
happen at all anywhere else?<br></li>
<li>Please try using Chrome. Does it still happen?</li>
</ol>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhanatag:old-support.getadblock.com,2013-08-06:Comment/341551072015-07-14T18:06:39Z2015-07-14T18:06:39ZAdBlock & iFrames<div><p>I don’t have Chrome installed on my machine. I don’t
like Chrome.</p>
<p>The Bug Report:</p>
<p>==== Filter Lists ====<br>
adblock_custom<br>
last updated: Thu, 09 Jul 2015 08:20:19 GMT<br>
easylist<br>
last updated: Tue, 14 Jul 2015 04:53:33 GMT</p>
<p>==== Custom Filters ====</p>
<p>==== Settings ====<br>
debug_logging: false<br>
youtube_channel_whitelist: false<br>
show_google_search_text_ads: false<br>
whitelist_hulu_ads: false<br>
show_context_menu_items: true<br>
show_advanced_options: false<br>
display_stats: true<br>
display_menu_stats: true<br>
show_block_counts_help_link: true<br>
malware-notification: undefined</p>
<p>==== Other info: ====<br>
AdBlock version number: 2.3<br>
Total pings: 7<br>
Platform: winnt<br>
Architecture: x86<br>
Name: Firefox<br>
Version: 39.0<br>
Build: 20150630154324<br>
Navigator Language: en</p></div>Jerry Gambletag:old-support.getadblock.com,2013-08-06:Comment/341551072015-07-15T20:12:16Z2015-07-15T20:12:16ZAdBlock & iFrames<div><p>Hi Jerry,</p>
<p>I understand you prefer to use Firefox. But it will help to know
whether this happens in any other browser than Firefox, or if it's
exclusive to Firefox.</p>
<p>Rhana<br>
AdBlock Community Manager</p></div>Rhana