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Hide Gmail ads in "Promotions Tab"

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Chris Stauffer

26 Sep, 2014 01:49 PM

Gmail has started showing ads in the "Promotions Tab" (see attached). Would it be possible to remove these similar to how AdBlock handles other ads?

• Screen_Shot_2014-09-26_at_8.48.16_AM.png 105 KB

1. Support Staff 1 Posted by Neelfyn on 09 Oct, 2014 08:53 PM

   

   Hi Chris,

   Can you please go to AdBlock button -> Options -> SUPPORT -> "Have our team requested some debug info?" and paste it into this discussion?

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2. 2 Posted by Chris Stauffer on 09 Oct, 2014 11:04 PM

   

   ==== Filter Lists ====
   adblock_custom
   easylist

   ==== Custom Filters ====

   @@||analytics.twitter.com/$document @@||www.richmediagallery.com/$document

   ==== Settings ====
   debug_logging: false
   youtube_channel_whitelist: false
   show_google_search_text_ads: false
   whitelist_hulu_ads: false
   show_context_menu_items: true
   show_advanced_options: false
   display_stats: true
   show_block_counts_help_link: true
   dropbox_sync: false
   show_survey: true

   ==== Other info: ====
   AdBlock version number: 2.9.3
   Total pings: 18
   UserAgent: Mozilla/5.0 (Macintosh Intel Mac OS X 10_9_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.101 Safari/537.36

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3. Support Staff 3 Posted by Neelfyn on 10 Oct, 2014 07:54 PM

   

   Does it change anything if you click the AdBlock icon > Options > Filter lists > update now, and reload the page?

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4. 4 Posted by Chris Stauffer on 14 Oct, 2014 01:33 PM

   

   No I does not. Gmail still showing ads in "promotions tab"

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5. 5 Posted by Al on 14 Oct, 2014 05:16 PM

   

   I think it's important to note that the ads appear with the thumbnails enabled in the promotions tabs. If I switch from the thumbnails grid to the standard list view, the ads disappear. If I switch back to the thumbnails grid view (like in Chris's original post) the ad reappears.

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6. Support Staff 6 Posted by Neelfyn on 14 Oct, 2014 09:00 PM

   

   Chris — the debug data says that you are using AdBlock 2.9.3, can you please update to 2.10.3 if it didn't auto-update yet, and let us know if you're still experiencing this issue?

   Al — can you please also provide the debug info from AdBlock button -> Options -> SUPPORT -> "Have our team requested some debug info?"? Thanks!

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7. 7 Posted by Aleghieri Pasca... on 15 Oct, 2014 01:19 PM

   

   Here it is:

   ==== Filter Lists ====
   adblock_custom
   easylist

   ==== Settings ====
   debug_logging: false
   youtube_channel_whitelist: false
   show_google_search_text_ads: false
   whitelist_hulu_ads: false
   show_context_menu_items: true
   show_advanced_options: false
   display_stats: false
   show_block_counts_help_link: true
   dropbox_sync: false
   show_survey: true

   ==== Other info: ====
   AdBlock version number: 2.10.3 Stable
   Total pings: 31
   UserAgent: Mozilla/5.0 (Macintosh Intel Mac OS X 10_9_5) AppleWebKit/537.36
   (KHTML, like Gecko) Chrome/37.0.2062.124 Safari/537.36

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8. 8 Posted by Al on 16 Oct, 2014 05:46 PM

   

   Was the debug info helpful? I'm currently using AdBlock 2.10.3 Stable.

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9. Support Staff 9 Posted by Neelfyn on 17 Oct, 2014 08:10 PM

   

   Hi Al,

   You've got the latest version of AdBlock, but not the latest version of Chrome. Would you mind updating to Chrome 38 and let us know if it changes anything?

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10. 10 Posted by Al on 17 Oct, 2014 08:53 PM

    

    I just updated to the latest version of Chrome. Below is the debug info (the first debug info was from my Mac and the second if from my PC, but the filter lists are up to date on both). Also, I've attached a screen shot showing the Ad in the promotions tab while in 'grid' view:

    ==== Filter Lists ====
    adblock_custom
    easylist

    ==== Settings ====
    debug_logging: false
    youtube_channel_whitelist: false
    show_google_search_text_ads: false
    whitelist_hulu_ads: false
    show_context_menu_items: true
    show_advanced_options: false
    display_stats: false
    show_block_counts_help_link: true
    dropbox_sync: false
    show_survey: true

    ==== Other info: ====
    AdBlock version number: 2.10.3 Stable
    Total pings: 16
    UserAgent: Mozilla/5.0 (Windows NT 6.1 WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.104 Safari/537.36

    • gmail-promo-ad.jpg 43.3 KB
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11. 11 Posted by Jérémy on 20 Dec, 2014 10:53 AM

    

    Hello,

    Sorry for the late reply. Does this issue still occurs?

    Kind Regards,
    Jérémy K
    Happy Holidays!

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12. 12 Posted by Al on 20 Dec, 2014 02:06 PM

    

    Yes, this is still happening.

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13. 13 Posted by Tomáš on 25 Dec, 2014 03:11 PM

    

    Hi everyone,

    Please make sure that you are running AdBlock v2.15, you have updated filter lists and updated Chrome browser. If this issue still does happen, go to GMail, click on AdBlock button -> Block an ad on this page.
    Try to hide this ad with ad-blocking wizard, which will pop up. This should definitely solve your problem.

    Thanks,
    Tomáš
    Extension Developer

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