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ESPN Player

Franz's Avatar

Franz

15 Oct, 2014 03:06 PM

Older versions of AdBlock worked fine with the ESPN player, but now they don't anymore.

http://www.espnfc.us/major-league-soccer/19/video/2089001 for example. It would be great if it gets fixed!

  1. Support Staff 1 Posted by Neelfyn on 21 Oct, 2014 03:56 PM

    Neelfyn's Avatar

    Hi Franz,

    What exactly doesn't work? Are you seeing ads?

  2. 2 Posted by Franz on 21 Oct, 2014 04:22 PM

    Franz's Avatar

    The player itself will not start when you click play. Just does nothing. Whether it's ads or the video itself.

    However with AdBlock turned off it works (although with ads).

    Does it work on your end?

  3. 3 Posted by Kieran on 22 Oct, 2014 05:13 PM

    Kieran's Avatar

    We haven't been able to test it on our end just yet, but the following info might be able to help us find the cause of the problem:

    1. Go to AdBlock button -> Options -> SUPPORT -> "Have our team requested some debug info?" and paste it into this discussion.
    2. Go to the FILTER LISTS tab. Does clicking "update now" fix the problem?
    3. Uncheck all filter lists on the same page and reload the page with the problem. Does the problem disappear?
      • If unchecking all filter lists fixes the problem, which one filter list must you check to cause the problem again after another reload? (make sure to wait for it to fetch the filter first)

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