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On this website, with AdBlock active, videos don't work

Marcello Mazzilli's Avatar

Marcello Mazzilli

20 Jul, 2015 08:32 AM

This website www.lastampa.it has videos that will not work (Safari, OSx) if ADBLOCK is active. If ADBLOCK is made non-active videos work fine

  1. Support Staff 1 Posted by Rhana on 21 Jul, 2015 08:28 PM

    Rhana's Avatar

    Hi Marcello,

    When you say videos don't work, do you mean that the website tries to play them, but something goes wrong? Or that the website won't allow them to play at all because it detects you're using an ad blocker?

    Rhana
    AdBlock Community Manager

  2. 2 Posted by Marcello Mazzil... on 21 Jul, 2015 08:44 PM

    Marcello Mazzilli's Avatar

    You just get black... I think it detects adblocker. If I disable it video then work. Try it for yourself

    Marcello Mazzilli

    Il giorno 21/lug/2015, alle ore 22:28, Rhana <[email blocked]> ha scritto:

  3. Support Staff 3 Posted by Rhana on 22 Jul, 2015 06:26 PM

    Rhana's Avatar

    Hi Marcello,

    I tried to watch a video about Pompeii and it works fine for me. If you're on a site that's refusing to show videos if AdBlock is installed, please follow the instructions in this Knowledge Base article about websites detecting AdBlock and let us know how it goes!

    A quick alternative is just to disable AdBlock on that site. Click the AdBlock button and select Don't run on pages on this domain, and then click Exclude.

    Rhana
    AdBlock Community Manager

  4. 4 Posted by Marcello Mazzil... on 22 Jul, 2015 09:12 PM

    Marcello Mazzilli's Avatar

    Thabnks.. worked fine!
    Great.
    Marcello

  5. Support Staff 5 Posted by Rhana on 25 Jul, 2015 06:46 PM

    Rhana's Avatar

    Hi Marcello,

    Great, glad we could help!

    Rhana
    AdBlock Community Manager

  6. Rhana closed this discussion on 25 Jul, 2015 06:46 PM.

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