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ADBlock can't extract the filters!

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Kirill

06 Aug, 2015 07:38 AM

I've got this messages for last two days, it can't update block lists normally.
Version of Chrome: 44.0.2403.130 m
Version of ADB: 2.36.2
Chrome was reinstalled, ADB too. What I can do?

• ывафцупм.png 159 KB

1. Support Staff 1 Posted by Rhana on 06 Aug, 2015 10:04 PM

   

   Hi Kirill,

   Please click the AdBlock button and select Options. On the "FILTER LISTS" tab, click Update now near the top of the page. Does that help?

   Rhana
   AdBlock Community Manager

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2. 2 Posted by Kirill on 06 Aug, 2015 10:33 PM

   

   Hello Rhana,

   I've checked this button more times at today and repeat it now for 5 times. I'm sorry, but it doesn't help:
   lists are updates, but whatever it cannot be extracted again.

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3. Support Staff 3 Posted by Rhana on 06 Aug, 2015 11:41 PM

   

   Hi Kirill,

   I thought that might be the case, but I had to ask. :)

   OK. Just to confirm, you did reinstall both Chrome and AdBlock after this started to happen?

   1. If you browse to https://easylist-downloads.adblockplus.org/advblock.txt, you should see the Russian filter list. Do you, or do you get an error?

   2. If you browse to https://easylist-downloads.adblockplus.org/easylist.txt, you should see the master (default) filter list. Do you, or do you get an error?

   3. If you get an error, what is it? (Please attach a screenshot if it's long or complicated.)

   Rhana
   AdBlock Community Manager

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4. 4 Posted by Kirill on 08 Aug, 2015 06:53 AM

   

   Oh, i've tried find this links!
   1, 2: while i've going from links which you give, Chrome can't show me really lists, but i've downloaded it with download master, see more at screenshot. What can be problem? Where i can move this lists?

   • цыуаычсац.png 144 KB
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5. Support Staff 5 Posted by Rhana on 15 Aug, 2015 05:49 PM

   

   Hi Kirill,

   If you can get to the lists manually, that's what I needed to know. Let's take a look at AdBlock's debugging information. Can you please click the AdBlock button and select Options, then click SUPPORT. Next to "Have our team requested some debug info?" click here and paste the text from the box into this discussion.

   Rhana
   AdBlock Community Manager

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6. 6 Posted by Kirill on 16 Aug, 2015 04:38 PM

   

   ==== Filter Lists ====
   adblock_custom
   last updated: Thu, 13 Aug 2015 07:07:33 GMT
   easylist
   last updated: Invalid Date
   russian
   last updated: Invalid Date

   ==== Settings ====
   debug_logging: false
   youtube_channel_whitelist: false
   show_google_search_text_ads: false
   whitelist_hulu_ads: false
   show_context_menu_items: true
   show_advanced_options: false
   display_stats: true
   display_menu_stats: true
   show_block_counts_help_link: true
   dropbox_sync: false
   show_survey: true
   malware-notification: undefined

   ==== Other info: ====
   AdBlock version number: 2.37.2 Stable
   Total pings: 9
   UserAgent: Mozilla/5.0 (Windows NT 6.1 WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.155 Safari/537.36
   

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7. Support Staff 7 Posted by Rhana on 16 Aug, 2015 06:19 PM

   

   Hi Kirill,

   Thanks! Now can you please:

   1. Click the AdBlock button, select Options, and on the "GENERAL" tab make sure that I'm an advanced user is enabled.
      
   2. Click the FILTER LISTS tab and click Show links to the filter lists at the bottom of the page.
      
   3. Click one or both of the links and let us know if any errors appear. If you do get an error, please attach a screenshot.

   Rhana
   AdBlock Community Manager

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